Connect people with our story.
Enable extraordinary moments.
KPOJ Sales Executive IV
Our sales and account management team drives our mission of providing high-quality, affordable health care services to improve the lives of our members and communities. Working for an industry leader in health care, you’ll be provided with the tools to help you grow in your career and make a difference with the work you do each day. We’re pioneering preventive medicine, conducting comprehensive research, and advancing integrated care, and our sales and account management team forges our story and connects us to those we serve.
-
Job Type:Standard
-
Job Level:Individual Contributor
-
Travel:Yes, 25 % of the Time
Success Profile
These are the traits of the most successful members of our sales and account management team.
- Communicator
- Entrepreneurial
- Persuasive
- Strategic
- Mission Driven
- Tenacious
Our Culture
The Sales & Account Management team is filled with goal-oriented self-starters. These positions are fast-paced and performance-based, allowing you to fully utilize your skills and expertise to build a rewarding career. Kaiser Permanente recognizes and rewards team members for their success — leading to a high-performance culture where everyone is motivated and valued.
Hear From Our People
Jonathan
Associate Account Manager II
We have a great group of people who really value the needs and the relationships we have with our customers. Management has done an outstanding job of providing us with space to develop our skills and the resources and tools to be successful.
Danielle
Area Director of Account Management
I work with amazing people. Not only are they talented and focused on excellence, they all share a deep commitment to the organization and our customers. When I joined Kaiser Permanente, I learned that the greatest strength of the organization is its mission – to care for our members and our communities.
Pamela
Senior Executive Account Manager
In my 30 year career, I've spent 18 years with Kaiser Permanente – it's been my very best. KP's mission statement about focusing on the member and communities it serves is real! In addition to my incredible day to day teammates, I have had opportunities interacting with amazing doctors and other staff. There is no better place for me to work hard and have fun.
KPOJ Sales Executive IV
Accountable for managing a sales territory or strategic plans to achieve sales goals and strategic objectives by cultivating new client relationships and closing sales. Initiates and maintains mutually beneficial business relationships in order to grow membership and drive margin. Implements new sales plans and effective marketing strategies and position the organization competitively. Prospects and qualifies appropriate new business opportunities, gain commitment to do business with KP, establish the right business position, and ensures high quality customer experience. Develops a culture of collaboration and accountability between sales, account management, pricing and other key internal partners. Works with internal partners, specifically care delivery, to aid sales in closing new business.
Essential Responsibilities:
- Develop and execute sales strategy for maximizing member and revenue growth.
- Sell the group with right rate, product benefit mix and conditions of offering in compliance with KP policy and procedures and federal and state law.
- Participate in industry related associations and organization activities with leadership roles/responsibilities.
- Set expectations for penetration and develop strategy for maximum share with customer and KP account management team.
- Work collaboratively with channel resources and broker development to maximize group sales.
- Act as point person for KP resources and communications to broker community.
- Develop and present finalist presentations coordinating the various teams and resources.
- Collaborate with regional leadership to keep Senior leadership and Medical Group up to date on marketplace dynamics.
- Identify targeted leads and qualify regional, strategic and national prospects with concentration on strategic and national prospective employers.
- Develop a channel plan and report profile and performance results to management.
- Work collaboratively with account management and other internal/external partners on strategies for targeted prospects and final sales efforts.
- Build new and leverage established broker relationships to increase prospect and sales opportunities.
- Identify key brokers/consultants outside current KP regions for prospecting and relationship development.
- Attend targeted industry conferences, representing KP regionally within the assigned territory.
- Collect, aggregate, and report competitive developments and trends for organizational strategic planning.
- Seek opportunities for improving KP image/visibility in business community.
- Effectively presents KPs value proposition to brokers/consultants/external professional trade associations.
- Actively participates in new product and pricing discussions providing market feedback and assisting in development of future products.
- Consult with customers and channels to identify needs, demonstrate value, build commitment to KP, and develop appropriate business solutions and proposals to respond to criteria and specific needs.
- Build multi-tiered relationships with consulting firms that result in influencing policy and business outcomes.
- Proactively develop and presents the KP value proposition individualized for each firm/client/forum.
- Manage the successful implementation of each new group sale with the appropriate KP functional areas.
- Utilize an account specific strategy to execute in partnership with regional account teams and internal departments.
- If Occupational Health (CA):
- Develop a detailed insurance carrier, Network Developer or TPA channel strategy for assigned prospect report progress on performance results to management.
- Relationship management for TPA and/or Network Developer.
- Minimum eight (8) years of experience in meeting employee group health plan sales objectives or related experience marketing, business development, and/or managing business to business relationships.
- Minimum five (5) years of experience in the healthcare industry.
- If Occupational Health (CA): Minimum eight (8) years experience with Workers compensation claims, risk management, managed care or occupational health.
- Bachelors degree in marketing, finance, business administration OR four (4) years of experience in meeting employee group health plan sales objectives or related experience in sales, marketing, business development, and/or managing business to business relationships.
- If Occupational Health: Bachelors degree in finance, business administration, risk management and insurance, nursing OR four (4) years of experience in business development, risk management, and/or insurance.
- Proficiency in computer and analytic skills.
- Experience creating client presentations using Microsoft Office programs and use of client databases.
- Experience using effective verbal and written communication skills.
- Experience in strong interpersonal, presentation, negotiation and persuasion skills with C-level management engagement.
- Demonstrated ability to identify barriers and develop plan to elicit full support.
- Proven ability to model and actively participate with sales team to identify barriers and build a successful sales plan.
- Demonstrated ability to navigate internal departments to produce positive results for clients and the company.
- Demonstrated ability to influence and negotiate complex situations.
- Extensive knowledge of and experience with employee health benefits.
- Extensive knowledge of alternative finance approaches.
- Demonstrated understanding of competitors products, strengths, weaknesses, market strategies and financial position.
- Demonstrated understanding of current/future trends in the health care industry and health insurance benefits, regulations related to marketing, benefits, enrollment and other guidelines as governed by regulatory agencies, and changes in healthcare/health insurance laws/regulations.
- Proven successful track record of consultative sales and strategy development resulting in increased membership and revenues.
- Possesses excellent relationships with local and inter-regional Broker channels.
- Possesses and maintains a high level knowledge of Kaiser Permanente and the products that offered.
- Ability to articulate customer value drivers in light of KP value proposition.
- Previous experience in sales and development of new or strategic products.
Navigating the Hiring Process
We're here to support you!
Having trouble with your account or have questions on the hiring process?
Please visit the FAQ page on our website for assistance.
Need help with your computer and browser settings?
Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.
Do you need a reasonable accommodation due to a disability?
Reasonable accommodations may be available to facilitate access to, or provide modifications to the following:
- Online Submissions
- Pre-Hire Assessments
- Interview Process
If you have a disability-related need for accommodation, please submit your accommodation request and someone will contact you.
Industry Leader
Our Mission
To provide high-quality, affordable health care services and to improve the health of our members and the communities we serve
Our Events
Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.
Loading Events...
Jobs For You
- ED, National Labor & Trust Oakland, California, Atlanta, Georgia, Denver, Colorado, Pasadena, California, Portland, Oregon, Seattle, Washington, Washington, Flexible, Full-time, Day
You have no recently viewed jobs
You currently have no saved jobs
Join Our Talent Community
Join our Talent Network today to receive email notifications about our career opportunities that match your skills.
Connect With Us