OR Scheduling Clerk G6
Essential Duties and Responsibilities:
Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time using case management software.
Create, move, cancel, and reschedule cases for multiple service lines as needed; keep surgery schedule and wait list updated daily, adhering to the local turnaround policy and guidelines.
Perform specific operating room scheduling functions using current computer systems and software.
Manage/edit case depot as needed.
Communicate changes to the appropriate personnel and other departments.
Utilize protocols to determine and communicate proper patient prep, including utilizing appropriate systems to check patient record and coordinate necessary lab tests and Rx, inform of cost share obligations, identify/document any medication allergies and conduct screening questionnaires.
Independently problem-solve issues and maintain detailed records and statistics. Submit monthly statistical reports on Excel.
Provide assistance to surgical patients by coordinating their surgical dates; write letters to members concerning surgery issues as needed.
Other duties as assigned.
Consistently supports the precepts of Corporate compliance and Principles of Responsibility by maintaining confidentiality, protecting the assets of the organization, acting with integrity, reporting observed fraud and abuse and complying with applicable state, federal and local laws and program policies and procedures.
While performing the duties of this job, the incumbent is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
While performing the duties of this Job, the incumbent is regularly exposed to moving mechanical parts. Occasional exposure to inpatients and outpatients who may be experiencing a wide range of acute and chronic medical conditions. The noise level in the work environment is usually moderate.
- 2 years Surgery Scheduling in either OR or Clinic setting
- High School/GED
Minimum Qualifications:
Completion of basic anatomy/physiology class as it relates to surgical pre- and post-operative diagnoses and procedures or equivalent experience
Completion of medical terminology class or equivalent experience (must pass medical terminology test)
Knowledge of surgical supplies and equipment
Demonstrates and communicates a service-oriented approach to all customers
Basic PC skills (must pass PC skills test)
Must have spreadsheet skills and word processing skills (Microsoft Word and Excel)
Knowledge of office equipment (fax machine, copier, scanner)
Ability to clearly speak, read, write and thoroughly understand English, as well as demonstrate strong non-verbal communication skills
Ability to learn and willingness follow policies and procedures
Must be willing to work in a Labor Management Partnership environment
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