Senior Lead, Communications, Corporate Communications

Will require travel to Oakland (Hybrid) at own expense

This senior communications strategist serves as the executive communications partner to the president of Integrated Care and Coverage. The role is responsible for shaping and executing comprehensive internal and external communications strategies that authentically capture the executive-s voice and unify messaging around strategic vision, priorities, and performance. By ensuring clear, consistent communication with all stakeholders, this leader advances the organization-s business objectives and reinforces its commitment to value-based care and operational excellence.

In addition to the responsibilities listed below, this position is responsible for leading he development of and translating the communication strategy for given initiatives, creating and driving internal communications plans and content, supporting and advising leadership in the development of communications, and collaborating across stakeholders to coordinate communications.

• Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback.
• Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.
• Drives and leads the development of strategic communication plans by consulting with key clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; analyzing and synthesizing data and information; ensuring input and resources are obtained to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; managing project schedules; providing input into budget; identifying and leveraging appropriate audiences and channels; influencing stakeholders and leadership on strategic direction; and providing strategic support on a variety of organizational initiatives.
• Drives and leads the implementation of communication efforts by consulting with stakeholders or vendors on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; ensuring communication plans are implemented on time, on budget, and within agreed upon specifications; and performing strategic issue management on a 24-hour/on-call basis as needed.
• Leads communications across multiple business functions by writing, editing, and producing complex content for KP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client-specific and internal/external channels; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
• Manages complex projects or project components by identifying and coordinating stakeholder contacts; assembling team based on project needs and team member strengths; developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; and managing project financials and deliverables.
• Leads and consults on communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.