Vice President, National Community Engagement

The Vice President, National Community Engagement is the enterprise leader responsible for advancing Kaiser Permanentes community engagement strategy, strengthening the organizations reputation and mission impact, and ensuring Kaiser Permanente shows up in communities across the country as a coordinated enterprise whose collective impact is greater than the sum of its individual parts.

Reporting directly to the Chief Public Affairs Officer and serving as a member of the Public Affairs leadership team, this executive provides strategic leadership for National Community Engagement while serving as the center of excellence for community engagement across Kaiser Permanente markets.

The Vice President is responsible for connecting Kaiser Permanentes not-for-profit mission, community investments, stakeholder relationships, sponsorships, employee engagement, community health priorities, customer engagement, and growth objectives into a cohesive enterprise strategy that advances both mission and business outcomes.

This leader establishes enterprise strategy, governance, standards, tools, reporting, and operating models while enabling market and local teams to execute effectively in ways that reflect local community needs, stakeholder relationships, and market realities. A core responsibility of the role is creating a One KP approach to community engagement that strengthens consistency, visibility, measurement, and impact across markets while allowing for thoughtful local execution.

The Vice President serves as Kaiser Permanentes enterprise leader for executive and board engagement in communities, national community partnerships, employee volunteerism, sponsorship activation, community visibility, local stakeholder engagement, and community-facing relationship strategies. The role ensures that Kaiser Permanentes community investments, relationships, and activities reinforce the organizations reputation, values, mission, and strategic priorities.

A critical responsibility of the role is ensuring Kaiser Permanente maintains a coordinated and visible presence within local communities nationwide. This includes overseeing enterprise approaches to stakeholder engagement, community intelligence, relationship management, and local influence-building while ensuring market and Risant teams maintain strong relationships with civic, nonprofit, business, community, and local government leaders. The Vice President is responsible for creating systems that capture, share, and leverage stakeholder intelligence across the organization to strengthen decision-making, reputation management, issue anticipation, and community engagement efforts.

Working in partnership with Community Health, Government Relations, Marketing, Sales, Customer Experience, Public Affairs, and market leaders, the Vice President develops integrated approaches that strengthen Kaiser Permanentes community presence, deepen stakeholder trust, support customer and member engagement, and demonstrate the organizations commitment to improving the health of the communities it serves.

The Vice President is accountable for building a modern, enterprise-wide community engagement capability that enables Kaiser Permanente to strengthen community relationships, amplify mission impact, improve organizational visibility, support enterprise growth objectives, and position the organization as a trusted and influential community partner nationwide.

• National Community Engagement Leadership
• Develop and lead Kaiser Permanentes enterprise community engagement strategy in alignment with organizational priorities, mission objectives, growth strategies, and reputation goals.
• Serve as the senior enterprise leader responsible for aligning community engagement, community health, government relations, marketing, sales, customer experience, and external engagement strategies to strengthen Kaiser Permanentes reputation, mission impact, and community presence.
• Partner with Community Health leaders to ensure community engagement strategies complement and amplify community health investments and measurable community impact.
• Partner with Sales and Customer Experience leaders to strengthen customer, member, employer, and community relationships through coordinated engagement strategies and community activation efforts.
• Lead Kaiser Permanentes enterprise approach to executive board service strategy, including board placement, governance, onboarding, executive engagement, recognition, measurement, and succession planning.
• Develop and manage national community partnerships, coalitions, and strategic relationships that advance enterprise priorities and strengthen Kaiser Permanentes influence and impact.
• Partner with Marketing and Brand leaders, particularly around sports marketing, sponsorships, strategic partnerships, and major brand platforms, to develop community activation strategies that maximize mission impact, stakeholder engagement, and enterprise visibility.
• Lead enterprise employee volunteerism strategies, campaigns, participation programs, and recognition efforts that connect employees to Kaiser Permanentes mission and communities.
• Develop and oversee enterprise community engagement campaigns that elevate Kaiser Permanentes visibility, mission, and impact across markets.
• Represent Kaiser Permanente with national nonprofit organizations, civic leaders, philanthropic partners, community organizations, and other influential external stakeholders.
• Local Stakeholder Engagement & Community Intelligence
• Serve as the enterprise leader responsible for Kaiser Permanentes local stakeholder engagement strategy, ensuring the organization maintains strong, trusted relationships with community, civic, nonprofit, business, and local government stakeholders across all markets.
• Partner closely with Government Relations leaders to ensure effective coordination between local stakeholder engagement, community engagement, advocacy, public affairs, and government relations strategies.
• Establish enterprise standards, governance, and relationship management practices for local stakeholder engagement, including expectations for relationship development, stakeholder mapping, engagement planning, issue escalation, and reporting.
• Ensure market and Risant community engagement teams maintain strong relationships with mayors, county executives, county supervisors, city council members, chambers of commerce, economic development organizations, nonprofit leaders, community coalitions, faith leaders, and other influential local stakeholders.
• Build and maintain an enterprise stakeholder intelligence capability that provides visibility into key community relationships, emerging local issues, stakeholder priorities, coalition activity, and reputational risks across markets.
• Create systems and processes that allow stakeholder intelligence, relationship insights, community concerns, and emerging issues identified at the local level to be shared, analyzed, and leveraged across the enterprise.
• Develop enterprise stakeholder mapping, relationship management, and reporting tools that strengthen coordination, reduce duplication, and improve organizational awareness of critical community relationships.
• Ensure community stakeholder engagement efforts contribute to enterprise priorities, market objectives, reputation management, issue anticipation, and long-term relationship building.
• Community Engagement Center of Excellence
• Establish and continuously evolve a One KP Community Engagement operating model that aligns enterprise, market, and Risant community engagement activities around shared priorities, standards, governance, and outcomes.
• Develop enterprise standards, playbooks, toolkits, governance processes, campaign frameworks, reporting systems, and operating guidance for community affairs activities.
• Establish and maintain enterprise stakeholder relationship management and community intelligence systems that provide visibility into key local relationships, community priorities, emerging issues, and stakeholder engagement activities across markets and Risant organizations.
• Build and maintain a community engagement and community of practice that enables collaboration, learning, capability building, and best-practice sharing across markets and Risant organizations.
• Create common approaches to stakeholder engagement, board service, volunteerism, sponsorship activation, community partnerships, and community visibility.
• Identify, document, and scale successful community engagement models, signature programs, and innovations across markets.
• Provide strategic support, coaching, issue resolution, and guidance to market and Risant leaders navigating complex stakeholder, community, or reputational situations.
• Community Engagement, Mission & Growth
• Develop enterprise frameworks for community engagement that integrate local government relations, stakeholder engagement, community activation, customer engagement, and mission delivery.
• Establish enterprise strategies for the three primary dimensions of community engagement:
• Community stakeholder engagement and local relationship-building.
• Community activation, visibility, and mission expression.
• Community engagement that supports customer, member, employer, and sales objectives.
• Strengthen coordination between community engagement activities and enterprise growth, reputation, stakeholder engagement, and mission priorities.
• Develop enterprise approaches that connect community engagement efforts to Kaiser Permanentes not-for-profit mission and commitment to improving the health of the communities it serves.
• Reporting, Measurement & Governance
• Build and maintain enterprise reporting, measurement, governance, and performance management systems that provide visibility into community engagement activities, partnerships, board service, volunteerism, sponsorship activation, stakeholder engagement, and outcomes across markets.
• Develop dashboards, scorecards, executive reporting, and strategic insights that demonstrate community impact, mission delivery, stakeholder engagement, reputation outcomes, and business value.
• Establish enterprise standards for data collection, reporting, measurement, stakeholder intelligence, and performance management.
• Use data and insights to identify opportunities, improve effectiveness, guide resource allocation decisions, and strengthen enterprise decision-making.