A unique approach to mental health.
Enable extraordinary moments.
Behavioral Health Care Coordinator (Bilingual)
Mental health is an essential component of total health. As mental health professionals, we’re on the front lines every day, using the latest advances to help those in need. If you share our passion for care and our commitment to helping those around us, you’ll have the resources you need to make a real difference. Our services include adult and child therapy as well as help with addiction and eating disorders.
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Job Type:Standard
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Job Level:Individual Contributor
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Travel:Yes, 25 % of the Time
Success Profile
These are the traits of the most successful members of our behavioral health team.
- Adaptable
- Compassionate
- Good listener
- Proactive
- Results Driven
- Versatile
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
Our Culture
We offer a mental health environment that's unique both in the way we treat our patients and in the way we support our health care professionals. Here, we practice evidence-based care in a team setting that’s focused on the needs of the individual, the family and the population as a whole. This gives your patients the opportunity to work towards achieving their physical, mental, and behavioral health goals. On our teams, we hold social justice as a shared value and are committed to addressing and eliminating stigma associated with mental health and addiction. Working as part of a team also helps support your own career growth while you provide high-quality strengths-based, brief, solution-focused, and episodic mental health care.
Hear From Our People
Aaron
Psychiatric Social Worker
Kaiser Permanente has been an excellent platform for me to grow as a professional. The organization has demonstrated its commitment to the continued growth of its employees through the training it offers and encourages. I’ve always resonated with the organization’s integrated approach to health care, and its recognition of how essential good mental health is to a person’s overall well-being.
Breeza
Licensed Certified Social Worker
I would recommend and do recommend workingfor Kaiser Permanente. It’s a professional, clean,friendly, fast-paced environment and there is a real trustand respect for clinical staff no matter what role weserve. I love feeling valued and heard and am thankful tohave found an environment that providesthat.
Janice
Licensed Marriage & Family Therapist
This is the best place to work because ofthe commitment to the total health of our members, thework/life balance, the possibilities to use clinical skillsin a variety of capacities within the organization andopportunities for personal and professional growth. Asemployees of Kaiser Permanente, we all have a voice and areencouraged to use it.
Gabriela
Clinical Program Manager
At Kaiser Permanente, I have opportunities to learn and work in a professional setting with people who are passionate about patient care. I love my career as a therapist and now as a manager! I really enjoy helping others and learning new interventions and modalities. These ensure my personal and professional growth.
Laura
Psychotherapist
Kaiser Permanente is a health care leader who sets trends and makes a difference in industry practices and protocols. I like the extraordinary resources available to do my job, the servant leadership of my manager and director, and the high standard of business and clinical ethics.
Amie
PsyD, Clinical Psychologist
We’re an innovative, vision-forwardcompany. While Integrative-Care models are relatively new,we’ve been on the frontlines of building out ahigh-functioning integrated team for over a decade. Withinthis model of care, we’re pushed to think out of the boxwhen it comes to patient care, be collaborative, andsucceed in a fast-paced environment.
Carol
PhD, Licensed Certified Social Worker – Clinical
Kaiser Permanente demonstrates itscommitment to their employees’, has a top-notch salary andcompensation package, and has a leadership body that iswell trained and supportive. As a Clinician and a Manager,I am very impressed with our commitment to qualityoutcomes. I have truly found a home here and would behonored for Kaiser Permanente to be my last professionalstop in my career.
Michael
PsyD, Licensed Marriage and Family Therapist, Psych Social Worker
Kaiser Permanente, in my opinion, is agreat mix of professional, friendly and fast-paced. Theyallow me to be who I am and let me have a voice. I lovebeing a therapist and I’m very proud and excited about theGender Assessments and transgender group work beingconducted. I’m helping the LGBT community and making thispopulation feel comfortable throughout their care journey.Kaiser Permanente is a breath of fresh air to me in mywork.
Kashonda
Psychotherapist
I appreciate how Kaiser Permanente strivesto reflect inclusivity and representation throughout theorganization. I’m excited about an internal cliniccomprised of African American clinicians dedicated tosupporting the health needs of the African diaspora. I’mproud to be part of committees that intentionally promoteequity, inclusion and diversity. These things combined withthe benefits, opportunities and people make KaiserPermanente a great place to work.
Behavioral Health Care Coordinator (Bilingual)
- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Under the supervision or direction of a licensed health care provider; interviews, evaluates and assesses patients / care givers / family members social and non-medical needs and creates a care plan based on the patients social, environmental and medical needs, as well as a consideration of the patients strengths.
- Seeks to improve patient/family engagement in management of health care needs, including mental health/psychosocial needs, through early intervention services, motivational interviewing and other interventions within their scope as directed by their manager, supervisor, licensed clinicians/team leader or physicians.
- Provides services in accordance with the plan of care and in accordance with the patients age and developmental needs.
- Selects and utilizes community resources as part of the care plan; makes referrals to and coordinates with professional disciplines, services and community resources and agencies. Ensures that patients secure needed resources.
- May provide or assist in the provision of social therapies using a variety of treatment/intervention methods including coaching, classes, family, individual or group interventions. Refers complicated, highly involved patients and psychosocial problems to licensed clinicians or higher level of care.
- Utilizes supervision and consultation appropriately, as indicated by regular attendance at supervisory/consultation sessions, identifying and discussing problem cases/situations with supervisor and seeking consultation with peers.
- Participates in program/service quality improvement.
- Contributes and shares community resources with colleagues.
- Functions as part of a multi-disciplinary treatment team.
- Case finds and responds referrals/service requests according to established policies and procedures.
- Attends in-service education and professional development programs.
- Performs relevant patient and family advocacy services with KP and the community.
- Provides education to members.
- Establishes and maintains courteous, cooperative relations with the public, patients, and other personnel.
- Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.
- Documents service activities and patient progress according to KP, regulatory and compliance requirements and maintains statistical data, as well as confidentiality of all patient information.
- Provides case management, triage and linkage to internal/Kaiser and appropriate community services.
- Performs other related duties as required.
- One (1) year experience in community-based case management or care coordination experience in a mental health, primary care, or acute medical care setting.
- Bachelors Degree in Social Work, Psychology, Sociology, Counseling, or related field.
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- For bilingual required roles, the successful candidate must pass at QBS level II.
- Bilingual (English/Spanish) Level II required.
- Two (2) years' experience in community-based case management or care coordination experience in a mental health, primary care, or acute medical setting.
- Completion of Kaiser Permanente customer service assessment and KP basic computer literacy assessment or demonstrated computer aptitude.
- Demonstrated proficiency in medical terminology, possess medical terminology certification, or medical terminology course completion, or KP medical terminology assessment.
- Behavioral Health Case Management experience preferred.
- Must successfully pass or have passed the bilingual test within the last twelve (12) months or be active in the QBS program.
- Will work at least two (2) evenings per week.
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Industry Leader
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Careers in Mental Health
Join a team that helps empower our members to achieve all of their physical, mental, and behavioral health goals. Learn more about our culture, programs, and opportunities.
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Mental Health Training Programs
Comprehensive programs where more than 200 mental health trainees can work and learn in communities across Northern California.
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Mental Health and Wellness
A growing collection of resources where patients and caregivers alike can find answers to the many common mental health questions.
Mental Health at Kaiser Permanente
Our collaborative team of caregivers is each focused on using the latest advances and our own skills to improve outcomes for our members and advance our collective understanding of mental health.
Our Events
Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.
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