campaign-Day hours_per_week-40 industry-NUE-Executives|NUE|Non-Union-Employee job_level-Director/Senior-Director job_status-Regular job_type-Standard salary_relocation-Full-time travel-Yes,-10-%-of-the-Time custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. custom_fields.ReqID-1429604 custom_fields.Shift-Day custom_fields.Field1-Health-Care-Operations custom_fields.Field2-Mon---Fri custom_fields.Reindex-2 custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$252000---$315000-/-year custom_fields.Department-Po/Ho-Corp---Rgnl-Clrng-Ncal-Hospital---0308 custom_fields.jobtitleLI-Executive-Director,-Continuum-Administrative-Operations---1429604 custom_fields.leadership-no custom_fields.CFSalaryLow-252000 custom_fields.HawaiiTheme-Health-Care-Operations custom_fields.JobSchedule-Full-time custom_fields.PostAddress-California,Pleasanton,Pleasanton-Tech-Cntr-Building-E custom_fields.ShiftFilter-Day custom_fields.customtheme-Health-Care-Operations custom_fields.CFSalaryHigh-315000 custom_fields.LocationName-Executive-Staffing custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-Executive-Staffing custom_fields.employeegroup-NUE-Executives|NUE|Non-Union-Employee custom_fields.WorkerLocation-Flexible custom_fields.employeestatus-Regular custom_fields.WorkingHoursEnd-05:00-PM custom_fields.JobScheduleField-Full-time custom_fields.WorkingHoursStart-08:00-AM custom_fields.PrefQualification1-<div>-<b>Basic-Qualifications:</b></div>-<div>-<u>Experience</u></div>-<br/><ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><br/> <li>Minimum-ten-(10)-years-of-experience-in-the-health-care-industry,-preferably-in-a-high-level-administrative-capacity-within-multi-faceted-health-care-system-and-multi-service-provider-setting.</li><br/></ul><div>-<u>Education</u></div>-<br/><ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><li>Bachelors-degree-in-nursing,-business-or-related-field.</li></ul><div>-<u>License,-Certification,-Registration</u></div>-<ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><li>N/A</li></ul><div>-<b>Additional-Requirements:</b></div><br/><ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><li>Demonstrated-strong-interpersonal/communication-skills.-Strong-presentation,-leadership,-project-management-and-consultative-and-problem-solving-skills-required.<li>Ability-to-lead-and-manage-through-influence-and-change.-Demonstrated-ability-to-lead-professionals-through-influence-and-collaboration.<li>Understanding-of-and-experience-in-process-improvement-and-the-tools-and-data-requirements-for-supporting-an-effective-process-improvement-practice.<li>Must-exhibit-efficiency,-collaboration,-candor,-openness-and-results-orientation.-Strong-verbal-and-written-communication-skills-and-presentation-skills-required.<li>Possess-an-open-collaborative-leadership-style-that-promotes-teamwork-and-partnership-while-achieving-desired-results.<li>Thorough-knowledge-of-quality-assurance,-resource-management,-health-plan-regulatory-and-licensing-processes-including-federal-and-state-laws-and-regulations-such-as:-Knox-Keene-Act,-Federal-HMO-Act,-Public-Employees-Medical-and-Hospital-Act,-JCAHO,-and-all-applicable-Medicare-and-Medi-Cal-regulations.<li><li></li></ul><div>-<b>Preferred-Qualifications:</b></div>-<br/><ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><li>Decisiveness,-action-orientation,-personal-integrity,-capability-to-persevere-in-difficult-situations-and-a-focus-on-strategic-leadership-issues-highly-desired.-<li>Demonstrated-understanding-of-health-policy-trends-and-any-applicable-regulations.-Understanding-of-the-operations-of-KP-preferred<li>Master-s-degree-strongly-preferred.</li></ul> custom_fields.LocationDescription-California,Pleasanton,Pleasanton-Tech-Cntr-Building-E custom_fields.NurseResidencyTheme-Health-Care-Operations custom_fields.VisionServicesTheme-Health-Care-Operations custom_fields.ExternalReferenceCode-1429604 custom_fields.InternalReferralTheme-Health-Care-Operations custom_fields.PhysicianAssistantTheme-Health-Care-Operations custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Health-Care-Operations

Every day, your skills and dedication will help coordinate care at every level for our members while ensuring they experience the full breadth of total care.

Executive Director, Continuum Administrative Operations

Primary Location Pleasanton, California Schedule Full-time Shift Day Salary $252000 - $315000 / year

Job Number 1429604 Date Posted 08/11/2026

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Job Summary:

Reporting to the Northern California, VP for the Continuum, this position has the responsibility for development of operational systems, processes and standards of practice as well as the day-to-day operational, financial, regulatory and planning accountability for services as well as integration of operational support across the continuum of care. Responsibilities include medical transportation, outside medical services, skilled nursing services, home health, hospice, and durable medical equipment in alignment with the organization’s mission, strategic business plan, and related performance improvement expectations.

Essential Responsibilities:

Provide executive level leadership, strategic direction and recommendations over areas of accountability.

Achieves/exceeds performance expectations for the administrative areas of continuum of care operations.

Creates the structure and processes to develop, implement and evaluate programs, policies and standards for areas of accountability to support continuum of care services delivery to improve quality, service and affordability/cost trends.

Defines and communicates strategic objectives and scope.

Articulates issues or problems from a broader organizational/mission perspective and escalates unresolved barriers and roadblocks.

Champions new ways of meeting targets and/or goals. Explores critical issues not explicitly addressed by others. Anticipates and plans for future issues or problems. Monitors and assesses internal and external environment for trends and practices. Recommends operational improvements to increase efficiency and to meet changing business needs.

Coordinates with facility-based and regional resource management leadership to develop systems to ensure the seamless transition of patients to the continuum.

Develops strategic partnerships with external providers to improve quality, service, access and affordability/cost trends in continuum of care services.

Basic Qualifications:

Experience

Minimum ten (10) years of experience in the health care industry, preferably in a high level administrative capacity within multi-faceted health care system and multi-service provider setting.

Education

Bachelors degree in nursing, business or related field.

License, Certification, Registration

Additional Requirements:

Demonstrated strong interpersonal/communication skills. Strong presentation, leadership, project management and consultative and problem solving skills required.
Ability to lead and manage through influence and change. Demonstrated ability to lead professionals through influence and collaboration.
Understanding of and experience in process improvement and the tools and data requirements for supporting an effective process improvement practice.
Must exhibit efficiency, collaboration, candor, openness and results orientation. Strong verbal and written communication skills and presentation skills required.
Possess an open collaborative leadership style that promotes teamwork and partnership while achieving desired results.
Thorough knowledge of quality assurance, resource management, health plan regulatory and licensing processes including federal and state laws and regulations such as: Knox-Keene Act, Federal HMO Act, Public Employees Medical and Hospital Act, JCAHO, and all applicable Medicare and Medi-Cal regulations.

Preferred Qualifications:

Decisiveness, action-orientation, personal integrity, capability to persevere in difficult situations and a focus on strategic leadership issues highly desired.
Demonstrated understanding of health policy trends and any applicable regulations. Understanding of the operations of KP preferred
Master-s degree strongly preferred.

Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building E Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon - Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE Executives|NUE|Non Union Employee Job Level: Director/Senior Director Department: Po/Ho Corp - Rgnl Clrng-Ncal Hospital - 0308 Pay Range: $252000 - $315000 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 10 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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