campaign-Day company_name-Pharmacy-Operations hours_per_week-40 industry-NUE-NCAL-09|NUE|Non-Union-Employee job_level-Individual-Contributor job_status-Regular job_type-Standard salary_relocation-Full-time travel-Yes,-20-%-of-the-Time custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. custom_fields.ReqID-1431481 custom_fields.Shift-Day custom_fields.Field1-Pharmaceutical-Services custom_fields.Field2-Sun,-Mon,-Tue,-Wed,-Thu,-Fri,-Sat custom_fields.Reindex-2 custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$222000---$256300-/-year custom_fields.Specialty-Pharmacy-Operations custom_fields.Department-Oakland-Reg---1800-Harrison---Area-Phcy-Admin---APD---0201 custom_fields.jobtitleLI-Pharmacy-Operations-Specialist-V,-Pharmacy-Care-Services---1431481 custom_fields.leadership-no custom_fields.CFSalaryLow-222000 custom_fields.HawaiiTheme-Pharmaceutical-Services custom_fields.JobSchedule-Full-time custom_fields.PostAddress-California,Pleasanton,Pleasanton-Tech-Cntr-Building-A custom_fields.ShiftFilter-Day custom_fields.customtheme-Pharmaceutical-Services custom_fields.CFSalaryHigh-256300 custom_fields.LocationName-NCAL custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-NCAL custom_fields.employeegroup-NUE-NCAL-09|NUE|Non-Union-Employee custom_fields.WorkerLocation-Flexible custom_fields.employeestatus-Regular custom_fields.WorkingHoursEnd-11:59-PM custom_fields.JobScheduleField-Full-time custom_fields.WorkingHoursStart-12:01-AM custom_fields.PrefQualification1-<div>-<b>Minimum-Qualifications:</b></div>-<br/><ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><li>Doctorate-of-Pharmacy-or-equivalent-degree-(e.g.,-Bachelors-of-Pharmacy-from-a-School-of-Pharmacy)-AND-completion-of-a-Post-Graduate-Year-1-(PGY1)-residency-at-time-of-hire-AND-minimum-one-(1)-year-of-experience-as-a-Pharmacist-and/or-Pharmacist-Intern-in-pharmacy-or-a-directly-related-field-OR-Doctorate-of-Pharmacy-or-equivalent-degree-(e.g.,-Bachelors-of-Pharmacy-from-a-School-of-Pharmacy)-AND-minimum-three-(3)-years-of-experience-as-a-Pharmacist-and/or-Pharmacist-Intern-in-pharmacy-or-a-directly-related-field.</li><li>Minimum-three-(3)-years-of-experience-in-a-leadership-role-with-or-without-direct-reports.</li></ul><br/><br/><ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><li>Pharmacist-License-(California)-required-at-hire</BR></li></ul>-<br/><div><b>Additional-Requirements:</b></div><ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><li>Knowledge,-Skills,-and-Abilities-(KSAs):-Confidentiality;-Health-Care-Compliance;-Stakeholder-Management;-Service-Focus;-Workplace-Safety-Awareness</li></ul>-<br/><div><strong>Preferred-Qualifications:</strong></div><ul-style=margin-bottom:0;margin-left:1px;margin-top:0;><li>Three-(3)-years-of-experience-in-healthcare-operations.</li></ul> custom_fields.CaliforniaLocations-NCAL custom_fields.LocationDescription-California,Pleasanton,Pleasanton-Tech-Cntr-Building-A custom_fields.NurseResidencyTheme-Pharmaceutical-Services custom_fields.VisionServicesTheme-Pharmaceutical-Services custom_fields.ExternalReferenceCode-1431481 custom_fields.InternalReferralTheme-Pharmaceutical-Services custom_fields.PhysicianAssistantTheme-Pharmaceutical-Services custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Pharmaceutical-Services

Pharmacy Operations Specialist V, Pharmacy Care Services

Primary Location Pleasanton, California Schedule Full-time Shift Day Salary $222000 - $256300 / year

Job Number 1431481 Date Posted 07/27/2026

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Job Summary:

In addition to the responsibilities listed below, this position is also responsible for reviewing and escalating recommendations for the development of and modeling implementation of regional strategic pharmacy multi-faceted and complex initiatives to enhance organizational goals and cost effectiveness; ensuring alignment of the location pharmacys quality, service, and fiscal goals and performance to adhere to national strategy; serving as a escalated point of contact for collaborations with Pharmacy, Health Plan and/or Medical Group Leadership from the National/Region/Service Area/Medical Center/Medical Offices to lead achievement of Regional goals (e.g., developing programs, playbooks, and strategic plans); creating dashboards and metrics, gaining buy-in from front-line teams for implementation of new strategies and communications to directors; guiding others review and suggest improvements to based on established guidelines the effectiveness of system infrastructures and business processes to enable achievement of strategic objectives; understanding, applying, ensuring compliance with, and communicating information about contracts related to labor union accountability and labor relations; reviewing and leading implementation of operational playbooks to ensure gaps are covered in patient care, assisting in communications of new strategies and improvements with front-line stakeholders, and evaluating small-scale improvements for feasibility of improvements; and interpreting rules to manage risk in adherence to Board of Pharmacy regulations; supporting collaborations and consultations with Pharmacy Controls and Legal for complex regulations.

Essential Responsibilities:

Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
Plans for the effective development and implementation of patient care activities to pharmacy and healthcare professionals by: guiding the usage of analytics and informatics to track prescription use data and support patient-facing teams and professionals; closely collaborating with and engaging in meetings committees to gain support of front-line operations; and role modelling a patient focus throughout ones work and guiding others on how to identify patient related issues, challenges, possible improvements and championing action and change that directly impacts patient safety.
Supports a wide array of functions within operations and looks across the entire pharmacy landscape to ensure consistency and best practices by: leading and orchestrating across interdisciplinary teams to implement and evaluate pharmacotherapy safety practices and initiatives; identifying and overseeing pharmacy operations initiatives and programs that directly support the day to day functioning across pharmacies and orchestrates across relevant groups on the rollout, staffing, education, etc. requirements; and overseeing a broad set of operational needs (e.g., workflow management, policy management, systems improvement, etc.), ensuring and developing policy compliance standards, and identifying and creating recommendations regarding possible process or system improvements.
Contributes to service, affordability, people, quality of care, and regulatory pharmacy goals by: driving efforts to create, design, and help implement strategic plan to support improvements to service, quality, people, affordability, and regulatory initiatives; evaluating data trends from and contributing to the creation of tools and dashboards to enable implementation of new programs and initiatives; interpreting and applying moderately complex new laws and rules from regulatory agencies and ensures application into operations (e.g., FAQs to markets); building and socializing new tools to ensure awareness and use; influencing the strategic direction and evolution of accountability dashboard to ensure rules are followed; and designing and contributing to the implementation of key affordability metrics in alignment with pharmacy operational goals.
Serves as a subject matter expert for quality improvement processes and regulations within assigned area by: providing consultation on the interpretation and interaction of current policies, and how they interact with the current climate, and potential changes to regulations and legislation; serving as a technical subject matter expert on committees and coordinating more impactful sub-projects to drive improvement within various areas of specialty; leading large scale quality and safety related projects by developing, conducting, coordinating plans and activities, and regularly identifying quality improvements related to medication safety; independently reviewing innovative research and creating complex reports; and anticipating issues and weighing practical and technical considerations in addressing issues and coordinating with the appropriate stakeholders to develop resolutions; guiding and mentoring other team members on the proper usage of drug management; guiding members, patients and/or healthcare providers to understand appropriate use and application of prescribed medication and proactively provides drug information to relevant healthcare providers to challenge conventional thinking; driving application of strategies to ensure achievement of member financial and therapeutic objectives; and analyzing, tracking, and reporting detailed member data to help assess plan outcomes.

Minimum Qualifications:

Doctorate of Pharmacy or equivalent degree (e.g., Bachelors of Pharmacy from a School of Pharmacy) AND completion of a Post-Graduate Year 1 (PGY1) residency at time of hire AND minimum one (1) year of experience as a Pharmacist and/or Pharmacist Intern in pharmacy or a directly related field OR Doctorate of Pharmacy or equivalent degree (e.g., Bachelors of Pharmacy from a School of Pharmacy) AND minimum three (3) years of experience as a Pharmacist and/or Pharmacist Intern in pharmacy or a directly related field.
Minimum three (3) years of experience in a leadership role with or without direct reports.

Pharmacist License (California) required at hire

Additional Requirements:

Knowledge, Skills, and Abilities (KSAs): Confidentiality; Health Care Compliance; Stakeholder Management; Service Focus; Workplace Safety Awareness

Preferred Qualifications:

Three (3) years of experience in healthcare operations.

Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building A Scheduled Weekly Hours: 40 Shift: Day Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 12:01 AM Working Hours End: 11:59 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Individual Contributor Department: Oakland Reg - 1800 Harrison - Area Phcy Admin - APD - 0201 Pay Range: $222000 - $256300 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 20 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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