A Product Manager II in the Corporate Services IT organization serves as a key liaison between business stakeholders and IT teams, translating business needs into actionable technology solutions and ensuring delivery aligns with enterprise priorities. This role typically works cross-functionally to connect the business and technical worlds, align stakeholders, coordinate planning and execution activities, and support the lifecycle of IT-enabled capabilities from intake through implementation.

The Product Manager II - Corporate Services IT will partner with Corporate Services business functions and IT delivery teams to identify needs, define requirements, prioritize work, and coordinate collaboration across stakeholders. They will ensure that business objectives, requirements, and constraints are clearly understood by IT and that technology services and solutions are delivered in a way that supports operational effectiveness and business value.

This individual level contributor is primarily responsible for adhering to a project plan, working with internal customers, third party vendors and senior management.

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Assists with project financials by monitoring financial aspects for assigned project initiatives.
• Monitors project performance (e.g., on time, on budget, within scope and with quality) against plan under the guidance of a Senior Project Manager.
• Assists with project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project.
• Follows established processes and policies (e.g. SDLC including domain standards, Kaiser standards).
• Allocates resources, establishes schedules, and makes task assignments.
• Manages the work of project teams with guidance from a more senior Project Manager.
• Assists with the management of project sub-teams by ensuring assignment and tracking of tasks for team members.
• Promotes project vision and objectives with project team.
• Supports the management and proactive mitigation of project issues and risks by assisting in the analysis and resolution of trigger events.
• Supports the compliance of project plans by following policies and procedures.
• Provides ongoing support to project personnel by regularly communicating with project team members to ensure schedule data and changes are accurately interpreted and accounted for.
• Works closely with key stakeholders.
• Provides real-time updates to Project Managers regarding scheduling conflicts and budget disparities.
• Requests internal or external resources to support completion of project activities and changes in schedule, scope, and budget.