Project Management Consultant V - Product Management

This role will drive very large Programs and Projects across my team broader client base. This role will be responsible to manage efforts from qualified idea to delivery. This role may also take on ongoing Product Management responsibilities for technologies and serve as the Subject Matter Expert across a given domain. Product responsibilities include working with our Business Partners to identify and plan enhancements, new integrations and the general ongoing Product Lifecycle for a technology or suite of technologies.

Facility Technologies Solutions (FTS) at Kaiser Permanente leads the development and management of facility operations technologies to enable -smart- facilities and drive improved efficiencies for partnering organizations across the enterprise. Operating in a matrixed environment, FTS collaborates with facility partners, clinicians, vendors, and IT leaders to deliver large-scale technology initiatives. The team oversees projects and programs from initiation through delivery, ensuring strategic alignment, lifecycle management, and regulatory compliance for technology solutions deployed throughout all Kaiser Permanente facilities.

This FTS role is responsible for program, project, and product management duties, including planning and executing enterprise-wide initiatives, developing technology roadmaps, and coordinating cross-functional teams. This role engages senior leadership to develop business cases, manages vendor relationships, and defines solution features that address business needs and deliver measurable benefits. Regular collaboration with internal and external stakeholders, adherence to best practices, and a commitment to continuous improvement are essential for creating effective, scalable technology solutions.

This senior level employee is primarily responsible for leading project teams, staying on budget, identifying risks and issues, and leading on departmental or cross-functional teams.

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• Leads multiple large-scale projects with full responsibility and accountability for the outcomes.
• Develops, analyzes, and manages complex project plans which include schedule, and resource forecast.
• Manages and monitors the program financials of multiple large projects.
• Monitors and controls overall project performance and quality against plan and makes adjustments as needed.
• Oversees project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project.
• Promotes adherence to established processes and policies (e.g. SDLC including domain standards, Kaiser standards).
• Oversees allocation of resources, schedules, and task assignments to ensure proper project management practices are in place.
• Manages the work of large project teams by monitoring internal and external resources.
• Leads others in requesting and managing internal and/ or external resources based on the alignment of team member skills and project demands.
• Communicates a clear vision of project goals and objectives to the team.
• Delivers individual performance feedback to team members.
• Manages, monitors and mitigates project or component risks.
• Monitors the compliance of project plans by ensuring team members follow policies and procedures.
• Ensures the alignment, buy-in, engagement and support of diverse project stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, and business leadership.
• Ensures success of project by identifying and working closely with the right stakeholders based on their level of influence and decision making.
• Provides insight to key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for project delivery.
• Communicates tough issues to stakeholders and keeps an independent opinion.
• Reviews vendor performance levels and ensures service level agreements are met.
• Participates in contract negotiations with service vendors and reviews project invoices submitted by vendor for accuracy.