Employee Relations Director
This director level position is primarily responsible for directing EEO and other HR investigations across multiple business functions, directing reporting activities of Company employee information, and directing employee relations training and assistance activities aligned with KPs performance management strategy and processes.
This position directs activities associated with continued regulatory compliance and oversees complex consulting efforts to business line stakeholders on Human Resources policies, processes, procedures, laws, and regulations.
- Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.
- Oversees the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies.
- Directs EEO and other HR investigations across multiple business functions by reviewing findings and recommendations based on quantitative and qualitative data; overseeing team investigation activities; ensuring team understanding of key business issues; consulting with senior HR and business leadership; and evaluating and approving corrective action plans for substantiated allegations.
- Directing reporting activities of Company employee information by reviewing and approving reports and analyses; ensuring alignment of reports with Human Resources and business needs; gaining buy-in from executive stakeholders; evaluating database technologies to track key data (e.g., case management, investigation status); building and maintaining relationships with external parties to resolve issues; and ensuring reporting requirements are met.
- Directs employee relations training and assistance activities aligned with KPs performance management strategy and processes by ensuring team members provide specialized consultation; reviewing research reports; providing consultation on employment-related regulations at the State and Federal levels; ensuring leadership, managers, and ensuring employees are appropriately educated.
- Directs activities associated with continued regulatory compliance by monitoring and influencing strategy around regulatory changes; evaluating the impact of changes to the business; providing direction on implementation of changes; and providing regulatory input before and during inspections to minimize the risks of future non-compliance.
- Oversees complex consulting efforts to business line stakeholders on Human Resources policies, processes, procedures, laws and regulations by advising employees and management as needed; analyzing concerns; coordinating problem resolution; staying abreast of and interpreting policies and regulations; developing policies in partnership with cross-functional leadership; guiding managers on employee management, discipline, and terminations; and working with Legal to resolve issues.
- Minimum four (4) supervisory experience.
- Bachelors degree in Human Resources, Business, Social/Behavioral Science, Education, Public Administration, Liberal Arts, or related field and Minimum ten (10) years experience in HR consulting, including at least 6 years in employee and/or labor relations. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
- Four (4) years experience managing EEO and/or other HR investigations.
- Four (4) years experience working cross-functionally across departments, functions, or business lines.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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