Manager Optical Planning - Manufacturing
Primary Location Richmond, California
Worker Location Onsite
Job Number 1353678 Date posted 05/13/2025
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Description:
Essential Responsibilities:
Job Summary:
• Leads all aspects of our Northern California
Optical Manufacturing Lab in Richmond, CA
• Leads/manages a team of 110+ FTEs and 5 direct
reports producing 450K eyeglass orders per year
• Optimizes productivity while achieving quality
eyeglasses and high member satisfaction
• Leads teams to achieve key metrics including
Turnaround Time (TAT), quality, first pass yield,
and other member satisfaction metrics
• Ensures compliance with safety rules,
policies, procedures and KP’s Principles of
Responsibility
• Identifies opportunities and creates action
plans for improved efficiencies and
productivity
• Supports employee engagement to fulfill our
vision of service/quality excellence
• Must be capable to lead in Labor
Management Partnership environment
Optical Manufacturing Lab in Richmond, CA
• Leads/manages a team of 110+ FTEs and 5 direct
reports producing 450K eyeglass orders per year
• Optimizes productivity while achieving quality
eyeglasses and high member satisfaction
• Leads teams to achieve key metrics including
Turnaround Time (TAT), quality, first pass yield,
and other member satisfaction metrics
• Ensures compliance with safety rules,
policies, procedures and KP’s Principles of
Responsibility
• Identifies opportunities and creates action
plans for improved efficiencies and
productivity
• Supports employee engagement to fulfill our
vision of service/quality excellence
• Must be capable to lead in Labor
Management Partnership environment
Responsible for management & direction of operations for a large unionized optical manufacturing/fabrication plant. Plans for, develops, maintains and manages plant, equipment, personnel, production processes, and expenses to meet growing optical product demand. Proactively meets or exceeds high quality and service expectations. Operation of the plant produces & delivers eye care products ordered from optical sales offices.
Essential Responsibilities:
- Provides strong leadership, emphasizing cost management, customer service, innovation, quality and human resource management. Supervises Bench, Stock and Surface managers, as well as Assistant Plant Manager. Recruits & Monitors qualified managers as required. Coordinates the evaluation & resolution of production and service issues. Meets and/or exceeds customer expectations with regard to quality, delivery time, and all aspects of customer service.
- Responsible for the development and maintenance of appropriate technical, service and management training programs. Establishes production standards and monitor performance for optimal outcomes. Assures all safety procedures and requirements are met. Develops and is responsible for administering manufacturing & capital expenses. Responsible for human resources/union relations issues.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience
- Minimum five (5) years of experience in a similar environment and position.
- Minimum one (1) year of supervisory experience required.
Education
- Bachelors degree required, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
Additional Requirements:
- Projects broad-based background in managing people and budgets.
- Previous responsibility for financial accountability.
- Strong human resource knowledge and experience in a union environment.
- Prior experience with personal computer programs and manufacturing computer applications.
- Must demonstrate persuasive leadership skills to guide staff through innovative and demanding period.
- Position requires afternoon and evening hours.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Masters degree preferred.
- Depth in Manufacturing (not necessarily Optical) experience, great communicator and motivator, big picture mentality but can work in the details when necessary, participative/transformational leadership style but capable of employing other styles as needed; and strong ethics and standards.
Primary Location: California,Richmond,Richmond MWS Regional Optical Lab
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:30 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Richmond Optical Lab - Optical Administration - 0206
Pay Range: $108800 - $140690 / year
Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 25 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. Submit Interest
