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Acting as the backbone of our organization, you’ll help support our commitment to total care as you build a career where you can realize your own potential.

Centrex Operator

Primary Location Riverside, California Facility Name Riverside Medical Center/Medical Offices 1 Schedule Call-in/On-Call Shift Variable Salary $23.79 - $26.24 / hour

Job Number 1378001 Date posted 09/22/2025

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Job Summary:

Under indirect supervision receives incoming calls; pages medical center personnel on request; maintains various records as required.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.
- Receives & routes incoming calls to appropriate stations
- Pages medical center personnel
- Records & processes request for telephone equipment repairs
- Serves as central communications point for all in-house emergencies; i.e., Code Red & Code Blue
- Responds to callers inquires following established procedures & policies
- Performs various clerical duties such as maintain current reference of patients location, listing of on-call personnel & listing of beeper personnel
- Announces appropriate & urgent messages as approved by supervisor over paging system
- Performs other related duties, as required, such as but not limited to operate Health Phone & monitor administrative disaster system
- Assume other activities & responsibilities from time to time as directed

Basic Qualifications:

Experience

• Typing 25 wpm required
• All testing must be completed by the end of the posting period

Education

License, Certification, Registration

Additional Requirements:

Preferred Qualifications:

• Previous experience as a telephone operator preferred

Must be computer literate and be willing to work in a 24hr department between all shift's mornings, days, nights, weekends, and holidays.

Notes:

Schedule to include all shifts, rotating weekends, holidays, and floating within the established seniority section.

Primary Location: California,Riverside,Riverside Medical Center/Medical Offices 1 Scheduled Weekly Hours: 20 Shift: Variable Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 12:01 AM Working Hours End: 11:59 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: B05|USW|Local 7600 Job Level: Entry Level Department: Riverside Med Center - MedFac-Communications - 0801 Pay Range: $23.79 - $26.24 / hour Travel: No

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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