Clerk G3

Position Summary:
The professional pathology clerk follows all policies and procedures of the Pathology Dept to assure confidentiality,
legality and smooth functioning of the Pathology Dept on a daily basis.    The pathology clerk is the first contact for 
patients, providers and outside consultants.

Essential Duties and Responsibilities:
Assign pathology cases to staff pathologists using intricate template.
Accession cases into pathology computer database (anatomic pathology specimen tracking system with interface to KP mainframe)
Run pathology computer system reports and pull appropriate history cards. 
Open department mail and distribute.
Answer department phones.    Disseminate pathology diagnoses to providers inside and outside of Kaiser; take requests
for slides to be sent out, etc.    Take calls from attorneys regarding subpoena, patients requesting outside consult and
clinicians regarding QA or special studies requiring slides pulled or reports printed.
Sign out completed pathology reports in computer database; print, copy, collate, distribute and mail all pathology reports and their attachments.
Process slide sendout requests for outside consultation; prepare slides/blocks for shipping and prepare necessary
paperwork to accompany material; use appropriate shipping method or courier.    Record that material has been returned 
to the dept.
Followup by telephone on request for consultation which appear to be delayed.
File all slides, blocks, reports and attachments.
Print finished reports for a month; after reports/attachments collated, arranged for book binding.
Ability to effectively communicate with medical staff and coworkers.
Perform other clerical related duties as necessary.

Supervisory Responsibilities:

This job has no supervisory responsibilities. 

Corporate Compliance Accountability:
Consistently supports the precepts of Corporate compliance and Principles of Responsibility by maintaining confidentiality, protecting the assets of the organization, acting with integrity, reporting observed fraud and abuse and complying with applicable state, federal and local laws and program policies and procedures.

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies :
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Customer Service - In all interactions with patients, members, physicians, staff and visitors, demonstrates service-oriented behaviors that include culturally sensitive good manners, respect, and polite communications. Demonstrates openness to creative and innovative approaches to providing service.
Interpersonal Skills - Maintains confidentiality; treats co-workers, patients, and facility visitors with respect.
Oral Communication - Listens and gets clarification to ensure that instructions and requests are fully understood.
Written Communication - Interprets written information.
Teamwork - Contributes to building a positive team spirit; balances team and individual responsibilities.

Physical Demands: The physical demands described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the incumbent is regularly required to sit, bend at neck, repetitive use of
dominant hand (simple grasping and fine manipulation). The incumbent is occasionally required to stand, walk, bend at the waist, twist at neck and waist, reach above shoulder level. The incumbent will occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an incumbent encounters while performing the essential functions of this job. Works in high volume pathology laboratory providing ongoing clerical support.
While performing the duties of this Job, the incumbent may be exposed to moving mechanical parts, sharps and biological hazards. The noise level in the work environment is usually moderate.

Grade 3