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Medical Records Clerk III

Primary Location San Diego, California Facility Name Zion Medical Center Schedule Full-time Shift Day Salary $27.18 - $31.77 / hour
Job Number 1380388 Date Posted 12/04/2025
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Job Summary:

Under general supervision and in accordance w/ established policies and procedures, reviews charts for deficiencies in documentation required by Joint Commission, Title 22, Bylaws, & hospital policies. Monitors physician chart completion timeliness and performs a variety of clerical duties related to the processing of medical records.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.
- Upholds KPs Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
- Reviews record requests received from outside providers, agencies, schools, and attorneys.
- Verifies that proper authorizations are obtained in compliance w/ all State and Federal regulations, laws, and guidelines.
- Orders medical records, obtains missing authorization, and verifies that appropriate information is in the record.
- Receives routine telephone inquiries and either assists the caller/requester or routes to the appropriate department.
- Determines urgency of request and appropriate procedure to facilitate requests.
- Obtains necessary authorization to release information.
- Prepares patient charts by ordering the chart, verifying that all information is present, reviewing information for protected health information, then copying chart or passing it to in house copy service.
- Requests are logged in/out in computer system for tracking & disclosure accounting.
- Establishes and maintains courteous, cooperative relations when interacting w/ other personnel and the public.
- KP Service Standards: Follows LMPs ABCs:
- Takes Initiative: Positive first impression, ask how you can help, and give information.
- Take Responsibility: Solve problems, resolve conflict, assume ownership.
- Take Care: Protect confidentiality, show respect, value differences, and show empathy.
- Take Pride: Neat work area, low noise, be professional, support your team and KP.
- Performs other duties as assigned.
Basic Qualifications:
Experience

- One (1) year of medical records office experience or medical records training or acute hospital setting experience.
- Database, CRT, PC experience.
- Formal training in basic medical record science.
- Knowledge of Medical Terminology.
- Knowledge of JCAHO & Title 22 requirements for acute hospital setting.

Education
  • N/A
License, Certification, Registration
  • N/A
Additional Requirements:
Preferred Qualifications:
  • N/A

 

Notes:

  • Monday through Sunday varied.
  • Potential to travel to all San Diego area medical centers. 
  • This is a varied hours, varied schedule, and varied locations position

     

Primary Location: California,San Diego,Zion Medical Center Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 06:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: B09|OPEIU|Local 30 Job Level: Individual Contributor Department: ZION MEDICAL CENTER - Health Info Mgmt Services - 0801 Pay Range: $27.18 - $31.77 / hour Travel: Yes, 75 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
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