Emergency Department Clerk
The ED Registration Clerk is a member of the Health Care team who functions under the direction, guidance and
supervision of the Department Manager, Assistant Manager or designee.
Essential Functions:
•Greets and checks in all patients reporting to the ED in a professional and courteous manner.
•Responsible for accurate check-in; check out, information capture and revenue collection per procedures.
•Responsible for having a general knowledge of the medical center in order to assist patients with questions and
concerns.
Grade 4
Basic Qualifications:
Education
•High School Diploma or GED
Experience
•Six (6) months experience in a hospital/clerical setting or medical office.
Skills
•Typing of 40 wpm.
•Medical Terminology Test required.
•Ability to work accurately with a high volume of work in a fast paced setting.
•Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, coworkers,
and consumers.
•Knowledge of CICS/REGP.
•Reception and cash handling experience.
•Must be able to work in a Labor/Management Partnership environment.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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