Senior Director, Design & Construction

In addition to the responsibilities listed below, this senior director position is also responsible for all phases of the design and/or construction process of highly complex construction and/or refurbishment projects, or series of projects, generally in excess of $300 million in cumulative budget responsibility; defining project parameters in terms of time, money, physical objectives and outside constraints; overseeing the work of project team(s) comprised of facility personnel, project staff, general contractors, and internal/external consultants; defining the standards for team(s) in establishing scope, budget and schedule, and maintains such commitments through design, construction, and close-out processes; and ensuring KP goals for client service are continuously met through the design and construction process.

This role is also responsible for establishing the direction during all design stages of medical and/or regional facilities, including overseeing economic comparisons of development schemes and recommending options in conformance to master plan; negotiating fees, and approving consultant and contractor invoices and change orders; negotiating with local and state jurisdictions; championing the timely procurement of all permits required by regulatory authorities; and overseeing on-site design and/or construction teams, and communicating goals and program status with KP leadership.

• Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Models and drives continuous learning and oversees the recruitment, selection, and development of talent; stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact across teams.


• Oversees the operation of multiple units and/or departments by identifying member and operational needs; ensures the management of work assignment allocation and completion; translates business strategy into actionable business requirements; ensures products and / or services meet member requirements and expectations while aligning with organizational strategies. Engages strategic, cross-functional business units to champion and drive support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and ensures resolution of escalated issues. Sets and communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; obtains and distributes resources. Anticipates and removes obstacles that impact performance; addresses performance gaps and implements contingency plans accordingly; ensures teams accomplish business objectives; serves as a subject-matter expert and trusted source to executive leadership; provides influence and consultation in the development of the larger organizational or business strategy.


• Oversees the delivery of large-scale projects with responsibility and accountability for project outcomes from initiation to close-out. Leverages expertise to review and modify project plans and determines project demands in order to identify and manage scope, and supply appropriate staffing to complete project plans within scope, budget and schedule. Empowers teams to manage the project financials of assigned projects and ensures they are managed within budget allocations. Reviews performance across a diverse portfolio of projects and makes changes as appropriate. Defines processes and procedures for the development and execution of organizational change management (e.g., user adoption, implementation, and training plans). Establishes and empowers proper project management practices in regard to allocation of resources, schedules and task assignments.


• Oversees project teams and holds teams and team members accountable for results. Guides the decisions of others in reference to internal and/or external resource requests based on the alignment of team member skills and project demands. Leverages expertise to empower others to develop and communicate a clear vision of overall project goals and objectives. Delivers performance feedback to teams.


• Proactively monitors, identifies, and mitigates project risks, issues, and trigger events across multiple inter-dependent projects by leveraging expertise and implementing significant changes to project processes based on the analyses and identification of trigger events.


• Oversees adherence of project activities to policies and procedures by ensuring project plans and team members follow KP, departmental, and/or business line policies and procedures.


• Oversees the alignment, buy-in, engagement and support of diverse project stakeholders to guide long-term development and growth by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, executive management, and business leaders; and clarifying accountability and authority across stakeholders. Builds close relationships with key stakeholders across multiple functions based on their level of influence and decision making and guides teams in identifying the right stakeholders for their projects. Oversees project goals, influences the prioritization of deliverables, coordinates all business processes (e.g. project change management, communication) and facilitates decisions necessary for project delivery by partnering with project sponsors and/or review boards. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering formal presentations, and providing reports to executive audiences.


• Champions the standards for vendor performance and provides direction for service improvements or revisions to strategy. Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Directs partnerships and contract negotiations with vendors.