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custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status.<br/><br/>For-jobs-where-work-will-be-performed-in-unincorporated-LA-County,-the-employer-provides-the-following-statement-in-accordance-with-the-Los-Angeles-County-Fair-Chance-Ordinance.-Criminal-history-may-have-a-direct,-adverse,-and-negative-relationship-on-the-following-job-duties,-potentially-resulting-in-the-withdrawal-of-the-conditional-offer-of-employment:<br/>-<br/><li>Consistently-supports-compliance-and-the-Principles-of-Responsibility-(Kaiser-Permanente's-Code-of-Conduct)-by-maintaining-the-privacy-and-confidentiality-of-information,-protecting-the-assets-of-the-organization,-acting-with-ethics-and-integrity,-reporting-non-compliance,-and-adhering-to-applicable-federal,-state,-and-local-laws-and-regulations,-accreditation,-and-licensure-requirements-(where-applicable),-and-Kaiser-Permanente's-policies-and-procedures.</li><br/>-<li>Models-and-reinforces-ethical-behavior-in-self-and-others-in-accordance-with-the-Principles-of-Responsibility,-adheres-to-organizational-policies-and-guidelines;-supports-compliance-initiatives;-maintains-confidences;-admits-mistakes;-conducts-business-with-honesty,-shows-consistency-in-words-and-actions;-follows-through-on-commitments.</li><br/>-<li>Job-duties-with-at-least-occasional-or-possible-access-to:-(1)-patients,-the-general-public,-or-other-employees;-(2)-confidential-protected-health-information-and-other-confidential-KP-information-(including-employee,-proprietary,-financial-or-trade-secret-information);-(3)-KP-property-and-assets,-for-example,-electronic-assets,-medical-instruments,-or-devices;-(4)-controlled-substances-regulated-by-federal-law-or-potentially-subject-to-diversion.</li> custom_fields.ReqID-1439648 custom_fields.Shift-Variable custom_fields.Field1-Administration,-Clerical-and-Support-Services custom_fields.Field2-Sun,-Mon,-Tue,-Wed,-Thu,-Fri,-Sat custom_fields.Reindex-2 custom_fields.Facility-San-Marcos-Hospital custom_fields.MHSTheme-No custom_fields.PayBasis-Hourly custom_fields.PayRange-$27.84---$32.54-/-hour custom_fields.Department-SAN-MARCOS-MEDICAL-CENTER---MedFac-Communications---0801 custom_fields.jobtitleLI-Centrex-Operator---1439648 custom_fields.leadership-no custom_fields.CFSalaryLow-27.84 custom_fields.HawaiiTheme-Administration,-Clerical-and-Support-Services custom_fields.JobSchedule-Call-in/On-Call custom_fields.PostAddress-California,San-Marcos,San-Marcos-Hospital custom_fields.ShiftFilter-Variable custom_fields.customtheme-Administration,-Clerical-and-Support-Services custom_fields.CFSalaryHigh-32.54 custom_fields.LocationName-SCAL custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-SCAL custom_fields.employeegroup-B09|OPEIU|Local-30 custom_fields.WorkerLocation-Onsite custom_fields.employeestatus-Regular custom_fields.WorkingHoursEnd-11:59-PM custom_fields.JobScheduleField-Call-in/On-Call custom_fields.WorkingHoursStart-12:01-AM custom_fields.PrefQualification1-<div><strong>Basic-Qualifications:</strong></div><div><u>Experience</u></div><p>--Must-be-able-to-read,-write,-and-clearly-enunciate-the-English-language.<br>--Must-be-able-to-work-in-a-high-volume-environment.<br>--Must-have-the-ability-to-retain-large-volumes-of-information-to-conduct-business-efficiently.<br>--Must-be-able-to-exercise-independent-judgment.</p><div><u>Education</u></div><ul-style=margin-bottom:0;margin-left:1px;margin-top:0;><li>N/A</li></ul><div><u>License,-Certification,-Registration</u></div><ul-style=margin-bottom:0;margin-left:1px;margin-top:0;><li>N/A</li></ul><div><strong>Additional-Requirements:</strong></div><ul-style=margin-bottom:0;margin-left:1px;margin-top:0;><li>N/A</li></ul><div><strong>Preferred-Qualifications:</strong></div><ul-style=margin-bottom:0;margin-left:1px;margin-top:0;><li>--Centrex-experience-preferred.</li></ul><div><strong>Notes:</strong></div><ul-style=margin-bottom:0;margin-left:1px;margin-top:0;><li>On-call,-irregularly-scheduled-position,-must-be-able-to-work-flexible-days-and-hours-including-evenings-and-graves.</li><li>0-40-hours-per-week-include-every-Sat-and-Sun-and-holidays-at-Zion,-San-Diego-and-San-Marcos-Hospitals-and-any-future-facilities.-Travel-up-to-75%.</li></ul> custom_fields.CaliforniaLocations-SCAL custom_fields.LocationDescription-California,San-Marcos,San-Marcos-Hospital custom_fields.NurseResidencyTheme-Administration,-Clerical-and-Support-Services custom_fields.VisionServicesTheme-Administration,-Clerical-and-Support-Services custom_fields.ExternalReferenceCode-1439648 custom_fields.InternalReferralTheme-Administration,-Clerical-and-Support-Services custom_fields.PhysicianAssistantTheme-Administration,-Clerical-and-Support-Services custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Administration,-Clerical-and-Support-Services

Acting as the backbone of our organization, you’ll help support our commitment to total care as you build a career where you can realize your own potential.

Centrex Operator

Primary Location San Marcos, California Facility Name San Marcos Hospital Schedule Call-in/On-Call Shift Variable Salary $27.84 - $32.54 / hour

Job Number 1439648 Date Posted 08/17/2026

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Job Summary:

Under indirect supervision, receives incoming calls, pages medical center personnel on request, and maintains various records, as required.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.
- Receives and routes incoming calls to appropriate stations.
- Pages medical center personnel records and processes request for telephone equipment repairs.
- Serves as central communication point for all in-house emergencies, i.e.: Code Red, Code Pink, Code Blue, and general disasters.
- Responds to callers inquiries following established procedures and policies.
- Performs various clerical duties such as maintaining current reference of patients location, listing of on-call personnel, and listing of beeper personnel.
- Provides general information for patients and personnel, maintains database for physician and employees work and home telephones.
- Announces appropriate and urgent messages as approved by supervisor paging systems.
- Operates Motorola paging system, CRT.
- Does pager review for repair.
- Performs other related duties, as required, such as but not limited to operate Health Phone, TTY, KPDS, oxygen alarm, elevator emergency, and monitors administrative disaster system.

Basic Qualifications:

Experience

- Must be able to read, write, and clearly enunciate the English language.
- Must be able to work in a high volume environment.
- Must have the ability to retain large volumes of information to conduct business efficiently.
- Must be able to exercise independent judgment.

Education

License, Certification, Registration

Additional Requirements:

Preferred Qualifications:

- Centrex experience preferred.

Notes:

On-call, irregularly scheduled position, must be able to work flexible days and hours including evenings and graves.
0-40 hours per week include every Sat and Sun and holidays at Zion, San Diego and San Marcos Hospitals and any future facilities. Travel up to 75%.

Primary Location: California,San Marcos,San Marcos Hospital Scheduled Weekly Hours: 1 Shift: Variable Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 12:01 AM Working Hours End: 11:59 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: B09|OPEIU|Local 30 Job Level: Entry Level Department: SAN MARCOS MEDICAL CENTER - MedFac-Communications - 0801 Pay Range: $27.84 - $32.54 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 75 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

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Expected Employee Conduct >