Clerk G3

QUALIFICATIONS:

• Minimum one year acute care/clinic experience within the last three years preferred. 
• Recent customer phone services experience preferred. 
• Must be willing to perform a number of various tasks including: appointment booking, cancellations, typing, filing, copying,
   answering phones, and pick-up and delivery of supplies, handouts, etc. 
• Knowledge of Windows NT, Microsoft Word and 10 key touch pad preferred. 
• Knowledge of PARRS and Cips preferred. 
• Must demonstrate excellent telephone courtesy and professional behavior in all aspects of the job. 
• Passing of a PC skills assessment. 
• Typing: 25 WPM TYPING REQUIREMENT. 
• Knowledge of medical terminology preferred. 
• Good communication skills in English, verbal and written/typed required. 
• Multi-cultural awareness strongly preferred. 
• Demonstrated ability to provide a consistently high quality of service to patients, visitors and staff at all times. 
• Must demonstrate good interpersonal relationship skills and be supportive of collaborative teamwork. 
• Must be flexible and willing to float to all areas of the department. 
• Ability to work in a Labor Management Partnership environment. 
• Willing to work evenings/weekends as required, and may be required to work holidays according seniority per union
   contract. 
• Hours and days may be changed to meet the operational needs of the department. 
• Must complete training and evidence competency in PARRS, MRMS, and Window based computer/telephone integrated
   software by introductory period. 
   

SKILLS: 

• Passing of a PC skills assessment. 
• 25 WPM TYPING REQUIREMENT