Emergency Department Clerk
Essential Functions:
- Greet, assist, and register patients that present for treatment.
- Receive, make and transfer telephone calls promptly, courteously, and efficiently.
- Ability to work accurately with a high volume of work in a fast-paced setting.
- Demonstrate and maintain professional conduct to include dealing courteously
- Tactfully and patiently with patients, co-workers, and consumers
- Alphabetize filing
Grade 4
Basic Qualifications:
- High School diploma
- Typing of 25 WPM
- Knowledge of medical terminology required
- Must be able to work in a Labor/Management Partnership environment
Preferred Qualifications:
- One year of medical experience
- Six (6) months experience in a hospital/clerical setting or medical office
- Ability to work productively in a busy and complex environment
- Reception and cash handling experience
- Prefer experience with PS3 scheduling and staffing system
Skills Testing:
- Typing 25 WPM
- Medical Terminology
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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