campaign-Day company_name-User-Experience-Design hours_per_week-40 industry-NUE-PO-01|NUE|Non-Union-Employee job_level-Individual-Contributor job_status-Regular job_type-Standard salary_relocation-Full-time travel-Yes,-5-%-of-the-Time custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. custom_fields.ReqID-1408929 custom_fields.Shift-Day custom_fields.Field1-User-Experience custom_fields.Field2-Mon,-Tue,-Wed,-Thu,-Fri custom_fields.Reindex-2 custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$142900---$184910-/-year custom_fields.core_ksa-<div><strong>Knowledge,-Skills-and-Abilities:-(Core)</strong></div><ul-style=columns:2;><li>Ambiguity/Uncertainty-Management</li><li>Attention-to-Detail</li><li>Business-Knowledge</li><li>Communication</li><li>Critical-Thinking</li><li>Cross-Group-Collaboration</li><li>Decision-Making</li><li>Dependability</li><li>Diversity,-Equity,-and-Inclusion-Support</li><li>Drives-Results</li><li>Facilitation-Skills</li><li>Health-Care-Industry</li><li>Influencing-Others</li><li>Integrity</li><li>Learning-Agility</li><li>Organizational-Savvy</li><li>Problem-Solving</li><li>Short--and-Long-term-Learning-&-Recall</li><li>Teamwork</li><li>Topic-Specific-Communication</li></ul> custom_fields.Specialty-User-Experience-Design custom_fields.Department-Po/Ho-Corp---EmSvc-HRIS-Digital-Systems---0308 custom_fields.core_ksa_2-<div><strong>Knowledge,-Skills-and-Abilities:-(Core)</strong></div><ul-style=columns:2;><li>Ambiguity/Uncertainty-Management</li><li>Attention-to-Detail</li><li>Business-Knowledge</li><li>Communication</li><li>Critical-Thinking</li><li>Cross-Group-Collaboration</li><li>Decision-Making</li><li>Dependability</li><li>Diversity,-Equity,-and-Inclusion-Support</li><li>Drives-Results</li><li>Facilitation-Skills</li><li>Health-Care-Industry</li><li>Influencing-Others</li><li>Integrity</li><li>Learning-Agility</li><li>Organizational-Savvy</li><li>Problem-Solving</li><li>Short--and-Long-term-Learning-&-Recall</li><li>Teamwork</li><li>Topic-Specific-Communication</li></ul> custom_fields.jobtitleLI-User-Experience-Designer-IV---1408929 custom_fields.leadership-no custom_fields.CFSalaryLow-142900 custom_fields.HawaiiTheme-User-Experience custom_fields.JobSchedule-Full-time custom_fields.PostAddress-California,Sunnyvale,HCL custom_fields.ShiftFilter-Day custom_fields.customtheme-User-Experience custom_fields.CFSalaryHigh-184910 custom_fields.LocationName-Program-Offices custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-Program-Offices custom_fields.employeegroup-NUE-PO-01|NUE|Non-Union-Employee custom_fields.WorkerLocation-Flexible custom_fields.employeestatus-Regular custom_fields.functional_ksa-<div><strong>Knowledge,-Skills-and-Abilities:-(Functional)</strong></div><ul-style=columns:2;><li>Agile-Methodologies</li><li>Consulting</li><li>Design-Thinking</li><li>Experimental-Design</li><li>Information-Architecture</li><li>Interpersonal-Skills</li><li>Persuasion</li><li>Product-Design</li><li>Product-Development-Life-Cycle</li><li>Product-Development-Quality</li><li>Product-Engineering</li><li>Relationship-Building</li><li>Stakeholder-Management</li><li>User-Experience-(UX)</li><li>User-Experience-Customer-Data</li><li>User-Experience-Research</li><li>User-Interface-Design</li></ul> custom_fields.WorkingHoursEnd-06:00-PM custom_fields.JobScheduleField-Full-time custom_fields.functional_ksa_2-<div><strong>Knowledge,-Skills-and-Abilities:-(Functional)</strong></div><ul-style=columns:2;><li>Agile-Methodologies</li><li>Consulting</li><li>Design-Thinking</li><li>Experimental-Design</li><li>Information-Architecture</li><li>Interpersonal-Skills</li><li>Persuasion</li><li>Product-Design</li><li>Product-Development-Life-Cycle</li><li>Product-Development-Quality</li><li>Product-Engineering</li><li>Relationship-Building</li><li>Stakeholder-Management</li><li>User-Experience-(UX)</li><li>User-Experience-Customer-Data</li><li>User-Experience-Research</li><li>User-Interface-Design</li></ul> custom_fields.WorkingHoursStart-09:00-AM custom_fields.PrefQualification1-<div>-<b>Minimum-Qualifications:</b></div>-<br/><ul-style='margin-top:-0;margin-left:-1px;margin-bottom:-0;'><li>Minimum-three-(3)-years-of-experience-in-user-experience-(UX)-design.</li><br/><li>Minimum-three-(3)-years-of-experience-designing-for-Web-or-Application-platforms.</li><br/><li>Minimum-three-(3)-years-of-experience-working-with-user-experience-design-tools.</li><br/><li>Minimum-one-(1)-year-of-experience-in-the-design-and-delivery-of-enterprise-applications-or-products.</li><br/><li>Minimum-three-(3)-years-of-experience-working-with-user-data-and-insights.</li><br/><li>Associates-degree-in-Applied-Science,-Social-Sciences,-Arts,-Humanities,-Design,-Software-Dev,-Business,-or-related-field-AND-minimum-six-(6)-years-professional-experience-including-internship-experience-OR-minimum-seven-(7)-years-professional-experience-including-internship-experience.</li></ul><br/><div><strong>Preferred-Qualifications:</strong></div><ul-style=margin-bottom:0;margin-left:1px;margin-top:0;><li>One-(1)-year-of-experience-in-healthcare-or-another-heavily-regulated-industry-(e.g.,-Banking).</li><li>One-(1)-year-of-experience-creating-and-analyzing-workflows.</li></ul> custom_fields.LocationDescription-California,Sunnyvale,HCL custom_fields.NurseResidencyTheme-User-Experience custom_fields.VisionServicesTheme-User-Experience custom_fields.ExternalReferenceCode-1408929 custom_fields.InternalReferralTheme-User-Experience custom_fields.PhysicianAssistantTheme-User-Experience custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-User-Experience

User Experience Designer IV

Primary Location Sunnyvale, California Schedule Full-time Shift Day Salary $142900 - $184910 / year

Job Number 1408929 Date Posted 02/26/2026

Submit Interest

Job Summary:

Advances knowledge of and applies appropriate design techniques, inclusive design principles, and accessibility guidelines, independently. Gathers insights on users to increase understanding of and define problems users are experiencing and prioritizes problems for design solutions. Creates design deliverables in alignment with the design system and presents drafts to gather feedback, provide progress updates, and gain stakeholder approval. Independently tests designs to analyze and synthesize results to inform the development of effective solutions. Designs features for high-visibility projects aligned with organizational and key stakeholder objectives. Leads collaboration between cross-functional teams to determine look, feel, and behavior of the product design. Facilitates ideation process within team including the generation, sharing, and analysis of potential design ideas based on feasibility, benefits, constraints, project alignment, and business objectives.

Essential Responsibilities:

Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.

Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.

Identifies and understands needs of the user, key stakeholders, and business by: designing features for high-visibility projects aligned with organization objectives to achieve key results informed by collaborating with business stakeholders to determine expectations and requirements; leading collaboration across functions (e.g., engineers, product developers, editors, and accessibility) to agree on the overall look, feel, and behavior of a product; and ensuring design alignment with the value, costs, and benefits of proposed solutions in relation to user needs and collaboration with stakeholders.

Contributes to the delivery of design collateral and documents by: creating user experience design deliverables in alignment with the design system as well as recommending improvements for the creation of deliverables when necessary; presenting drafts to defend design rational, gather feedback, increase awareness of progress, gain stakeholder approval, or support hand-off of work product; and independently testing product designs to analyze performance, synthesizing results, and incorporating findings in the creation of effective solutions and retesting to refine designs.

Inspires new and better design solutions by: utilizing relevant information to generate and share design ideas for ambiguous problems with team; and facilitating peer review sessions to analyze the feasibility, benefits, constraints, and project goal alignment of ideas and identifying ideas that are actionable.

Creates high-quality product designs by: following expectations, standards, and strategies for product design considering user value, engagement, and success as well as holding peers accountable to do the same; advancing knowledge by exploring emerging design methods on an ongoing basis as well as applying appropriate techniques to improve product design quality and processes; following a user-centered and data-informed iterative design process as well as identifying improvements for the future; and applying knowledge and experience in inclusive design and adhering to rules and regulations regarding accessibility guidelines (e.g., Web Content Accessibility Guidelines, Android and iOS Mobile Guidelines, etc.) and supporting compliance within teams.

Contributes to discovery activities when needed to ensure iterative design process by: identifying and defining the problem(s) users are experiencing within products; gathering insights through qualitative and quantitative methods (e.g., interviews, observation, surveys, analytics, market research, etc.) to increase the understanding of user behavior (e.g., wants, needs, motivations) and inform team of issues that require design solutions; and facilitating workshops to gather information from stakeholders to create an experience map as well as prepare flows to increase understanding of the prospective users experience while interacting with the product.

Knowledge, Skills and Abilities: (Core)

Ambiguity/Uncertainty Management
Attention to Detail
Business Knowledge
Communication
Critical Thinking
Cross-Group Collaboration
Decision Making
Dependability
Diversity, Equity, and Inclusion Support
Drives Results
Facilitation Skills
Health Care Industry
Influencing Others
Integrity
Learning Agility
Organizational Savvy
Problem Solving
Short- and Long-term Learning & Recall
Teamwork
Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

Agile Methodologies
Consulting
Design Thinking
Experimental Design
Information Architecture
Interpersonal Skills
Persuasion
Product Design
Product Development Life Cycle
Product Development Quality
Product Engineering
Relationship Building
Stakeholder Management
User Experience (UX)
User Experience Customer Data
User Experience Research
User Interface Design

Minimum Qualifications:

Minimum three (3) years of experience in user experience (UX) design.

Minimum three (3) years of experience designing for Web or Application platforms.

Minimum three (3) years of experience working with user experience design tools.

Minimum one (1) year of experience in the design and delivery of enterprise applications or products.

Minimum three (3) years of experience working with user data and insights.

Associates degree in Applied Science, Social Sciences, Arts, Humanities, Design, Software Dev, Business, or related field AND minimum six (6) years professional experience including internship experience OR minimum seven (7) years professional experience including internship experience.

Preferred Qualifications:

One (1) year of experience in healthcare or another heavily regulated industry (e.g., Banking).
One (1) year of experience creating and analyzing workflows.

Primary Location: California,Sunnyvale,HCL Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 09:00 AM Working Hours End: 06:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Po/Ho Corp - EmSvc HRIS Digital Systems - 0308 Pay Range: $142900 - $184910 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: Yes, 5 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Submit Interest

Expected Employee Conduct >