Emergency Department Clerk
Job Summary:
The ED Registration Clerk is a member of the Health Care team who functions under the direction, guidance and supervision of the Department Manager, Assistant Manager, or designee.
Essential Functions:
Greets and checks in all patients reporting to the ED in a professional and courteous manner.
Responsible for accurate check-in; check out, information capture and revenue collection per procedures.
Responsible for having a general knowledge of the medical center in order to assist patients with questions and concerns.
Receive, make and transfer telephone call promptly, courteously, and efficiently
Ability to work accurately with a high volume of work in a past paced setting
Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, co-workers, and consumers
Alphabetize filing
Grade: 04
Basic Qualifications:
Education
High School Diploma or GED
Experience
Six (6) months experience in a hospital/clerical setting or medical office.
Additional Requirements
Typing of 40 wpm.
Medical Terminology Test required.
Ability to work accurately with a high volume of work in a fast-paced setting.
Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, coworkers, and consumers.
Knowledge of CICS/REGP.
Reception and cash handling experience.
Must be able to work in a Labor/Management Partnership environment.
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