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24B UAT Scout Business Ops Mgr

Primary Location Wailuku, Hawaii Facility Name Maui Memorial Medical Center OPC Schedule Full-time Shift Day
Job Number 1241861 Date Posted 11/12/2025
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Job Summary:

Directs and coordinates administrative and business operations services.  Functions as a patient advocate.  Participates in and collaborates on Region- wide activities relating to areas of responsibility. Supervises assigned staff.

Essential Responsibilities:


  • Ensures compliance with organization policies/procedures and regulatory agencies; effective utilization of personnel, materials, space and equipment; and effective customer service.

  • Promotes and supports business operations processes, programs, and methods to enhance quality of service. Assists in developing effective and appropriate use of process improvement tools to ensure efficient, productive, quality work flow and environment.

  • Recommends and implements internal policies and procedures.

  • Interprets and applies company policies/procedures.

  • Manages the budget to meet the fiscal goals for capital, payroll and non-payroll expenses.

  • Performs financial and staffing analysis.

  • Coordinates reconciliation of accounts and budget reporting requirements.

  • Advises management of serious variances.

  • Recommends and implements solutions.

  • May include managing complex transfer pricing agreements.

  • Supervises multiple ancillary functions, such as secretarial support, systems development, communications and raining.

  • In addition, provides human resources support to the entire functional area, including managing the hiring, salary etermination and performance evaluation processes.

  • Directs the units participation in diversity employment programs.


  • May compile statistics and produce reports (EEO/AA) for human resources and management.

  • Facilitates/administers training and educational programs, such as professional development, systems training and train-the-trainer programs.


  • May conduct training sessions.


  • Identifies service and operational problems and issues.

  • Provides project management support to identify, research, develop and implement solutions.

  • Edits/produces any organizational unit communications, such as newsletters and directories.

  • Represents the organizational unit on administrative matters.

  • Establishes partnerships with other functional areas and/or regions.

  • Provides consultation to project teams working on region-wide and/or inter-regional projects.
Primary Location: Hawaii,Wailuku,Maui Mem. Maui Lani Outpatient Clinic Scheduled Weekly Hours: 40 Shift: Day Workdays: M-F Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-MHS-01|NUE|Non Union Employee Job Level: Manager with Direct Reports Department: Maui Memorial Med Center OPC - Medical Office Support - 3601 Travel: No Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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