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Supervisor Business Operations; Full-time, MMMC

Primary Location Wailuku, Hawaii Facility Name Maui Memorial Medical Center Schedule Full-time Shift Day Salary $65200 - $76700 / year
Job Number 1371250 Date posted 07/31/2025
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Job Summary:

Directs and coordinates business operations services.  Functions as a patient advocate.  Participates in and collaborates on Region-wide activities relating to areas of responsibility. Supervises assigned staff.



Essential Responsibilities:


  • Plans, coordinates, directs, and supervises activities of assigned business operations area.

  • Delegates, monitors, and evaluates activities of assigned staff to ensure accuracy and efficiency of business operations.

  • Works with appropriate leadership to develop and implement business operations process changes.

  • Provides information for and coordinates special projects/activities within area.

  • Promotes and supports business operations processes, programs, and methods to enhance quality of service.

  • Assists in developing effective and appropriate use of process improvement tools to ensure efficient, productive, quality workflow and environment.

  • Establishes effective, collaborative working relationships with leadership.

  • Facilitates and collaborates toward improvement and problem resolution.

  • Implements work plans and strategies to increase efficiencies.

  • Coordinates and facilitates monthly department meetings.

  • Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.

  • Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.

Basic Qualifications:

Experience


  • Minimum two (2) years of appointment, cashiering, or business office related experience.


Education


  • Bachelors degree in business administration, related field, or four (4) years experience in a directly related field.


License, Certification, Registration


  • N/A



Additional Requirements:


  • Demonstrated knowledge of business operations and organizational practices and procedures.

  • Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, creativity, innovation, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, quality management, results orientation, systems thinking, team building, teamwork, and written communication.

  • Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.



Preferred Qualifications:


  • Minimum one (1) year clerical operations supervisor experience in a healthcare industry.

  • Supervisory/lead or project management experience.

Primary Location: Hawaii,Wailuku,Maui Memorial - Kahului Tower Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-MHS-01|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: MAUI MEMORIAL MEDICAL CENTER - Admitting - 3601 Pay Range: $65200 - $76700 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: Yes, 25 % of the Time

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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