Basic Qualifications:

Experience

Education

High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements.

License, Certification, Registration

Additional Requirements:

Demonstrated ability to perform diversified clerical functions and basic accounting procedures.
Demonstrated ability to motivate debtors to pay.
Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, customer service, influence, interpersonal relations, oral communication, problem solving, teamwork, and written communication.
Talking to co-workers, customers, outside vendors, and on the telephone.
Reading, writing, speaking, understanding English.
Training/giving and receiving instructions.
Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.

Preferred Qualifications:

Two (2) years collections experience in healthcare field.
Knowledge of medical terminology, CPT-4 and ICD-9-CM coding.
Knowledge of mainframe collections applications.
10-key by touch.
Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
Post high school coursework in accounting.

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