Basic Qualifications:

Experience

Two (2) year of healthcare financial setting to include one (1) hospital setting Including one (1) year of office environment customer service OR two (2) years of post high school related education OR combination of education and experience.

Education

High School Diploma or General Education Development (GED) required.

License, Certification, Registration

Notary Commission Certificate (Oregon)

Healthcare Access Associate Certificate

Basic Life Support

Medical Terminology Certification

Additional Requirements:

Excellent communication skills with all types of individuals.
Excellent organizational and written skills, flexibility and ability to switch tasks frequently.
Ability to type minimum 35 wpm with above average accuracy.
Previous experience with cash handling required.
Must obtain cross training in all areas of the Patient Access Department (Admitting, Bed control, Central Check in, Labor and Delivery, Residential Treatment Center and ED) AND be willing to work in all areas.
Ability to operate CRT, IBM compatible PC, Windows, such as MS Word/Excel, copier, fax, phone, and headset.
Job requires continuous reading skills and the ability to handle a heavy volume of work.
Knowledge of medical terminology, diagnostic related groupings (DRGs/MSDRGs), diagnosis code (ICD-9-CM) and common procedure terminology (CPT 4/APC) codes to determine benefits and estimate service cost.
Knowledge of Medicaid, Medicare, and other government and insurance/payor requirements.
Knowledge of State and Federal regulations governing healthcare encounters, such as HIPAA, State workers compensation, third party liability for accidents, EMTALA and etc.
Knowledge of and skill in the use of automated Patient care systems for admissions, registration, and basic medical records functions.
Knowledge of state and federal regulations regarding funding resources.
Knowledge of organizations and/or facility based billing systems.
Knowledge of department procedures and established confidentiality policies.
Knowledge of communication techniques with ability to listen actively and respond to fellow employees/customers in a timely, competent manner both verbally and non-verbally.

Preferred Qualifications:

Previous hospital or ambulatory clinic registration experience.
Previous experience with EPIC applications preferred.
One/Two (1/2) years of higher education preferred.

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