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Case Manager RN Complex Care - Kona

Primary Location Kailua-Kona, Hawaii Facility Name Kona Medical Offices I Schedule Full-time Shift Day Salary $121500 - $157190 / year
Job Number 1409695 Date posted 03/01/2026
Submit Interest

Our nurse leaders maintain a strong commitment to the highest standards of professional nursing practice and to sustain a culture of excellence. You will encourage your teams to use evidence-based practice to deliver high-quality patient care, contribute to research, and spread innovation beyond Kaiser Permanente. Backed by the resources of one of the nation’s largest health care providers, you’ll motivate and inspire your team to achieve goals, value individual contributions, and celebrate accomplishments in meaningful ways while realizing your own potential as a leader.

  • Job Type:Standard
  • Job Level:Individual Contributor
  • Travel:Yes, 50 % of the Time

Success Profile

We’re looking for Nurse Leaders who possess the following traits.

  • Adaptable
  • Collaborative
  • Compassionate
  • Leadership
  • Problem-Solver
  • Results-Oriented

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive.

Our Culture

Our Nurse Leaders cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. Together, we pursue lifelong learning in the belief that it expands our knowledge so we can better serve our patients. We participate in research to inform our evidence-based care. Our nurses reflect the rich diversity of our members and communities, and provide culturally responsive and competent care that promotes the understanding of our members’ needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.

Hear From Our People

Ghada

Ghada, PhD, RN, NEA-BC, CENP

SCAL Regional Director
Patient Care Services

So proud to be a Kaiser Permanente nurse leader. Despite all the challenges we experienced with the pandemic, we remained true to our mission to provide safe, quality care to our patients and members, and continue to encourage our employees to grow and develop professionally. I have completed my Doctor of Philosophy in Nursing and lead with an exceptional team. There are boundless opportunities here.

Gertrude

Gertrude, RN, BSN, MSA

Administrative Service Director
Nursing Administration

Kaiser Permanente has a mission of providing affordable health care not just for our members, but also the community — which is a passion of mine. I consider myself very fortunate to work for an organization that values their employees. As a nurse leader, I LOVE what I do! We provide endless possibilities for growth and professional development.

Michele

Michele, JD, MBA, RN

Director
Nursing Professional Development and
Simulation/Magnet Journey

Kaiser Permanente provides its nurse leaders with opportunities to innovate and thrive in an evidence-based practice that’s advancing the science of nursing and embracing a culture of excellence.

Philidah

Philidah, MSN, RN

Sr. Director of Nursing

It’s a privilege to work for Kaiser Permanente. They support nurses through a variety of learning opportunities, from self-paced learning to leadership courses and stretch assignments. It enables equitable opportunities for professional growth and career advancement.

Mervin

Mervin

Assistant Medical Center Administrator

I’m incredibly grateful for the support I received from Kaiser Permanente. I would not be where I am right now without the mentoring from outstanding leaders, the strong relationships I built with my team, and the partnership with other departments.

Melissa

Melissa

Assistant Nurse Manager

I’m in my first position here, but I’ve already had the opportunity to be part of the Magnet Journey, quality and safety committees, and co-chair Professional Nursing Excellence Council. Kaiser Permanente continues to help me grow through leadership training programs like Activate and stretch assignments.

Aletha

Aletha

Department Manager

Kaiser Permanente has many resources and tools to help us grow professionally. We have courses and financial aid for individuals who choose to advance.I love being a leader because I love to encourage, inspire, and develop my team. I also embrace challenges and enjoy collaborating in projects that positively impact our members.

Adriana

Adriana

Department Manager RN

Kaiser Permanente allows me to focus on preventive health care, which contrasts with my acute care background. I appreciate the preventive care services that we offer our members and the different forms of communication based on personal preference.

Case Manager RN Complex Care - Kona

Primary Location Kailua-Kona, Hawaii Facility Name Kona Medical Offices I Schedule Full-time Shift Day Salary $121500 - $157190 / year
Job Number 1409695 Date Posted 03/01/2026
Submit Interest
Description:
Job Summary:

Provides case management and outreach services to selected patients. Acts as medical liaison between patient, PCP, interdisciplinary team staff, and other KP providers. Coordinates and evaluates administrative and operational activities of services required to respond effectively to patients medical needs. Assesses individual patient/families to identify specific interventions that are clinically appropriate and within patients preferences. Provides continuity to patient/family by coordinating care and services needed in all settings in the healthcare continuum. Monitors plan of care and assesses patient progression while receiving services from interdisciplinary team providers. Provides ongoing communication to PCP, interdisciplinary team, and to other members of the patient care team. Serves as a leader for the interdisciplinary team for medically complex patients.

Essential Responsibilities:

  • Monitors high-risk members and assists them with access to care. Provides case management services to patients/families requiring complex care management by assessing and evaluating their needs and any potential care gaps. Devises individualized plans of care to ensure completion of treatment as recommended by physician and/or other health care providers. Develops work plans to assist patients/families in meeting identified medical, social, or other needs. Coordinates resources and integrates patients into existing programs/services to assure continuity and quality of care. Evaluates outcomes and makes recommendations for change.
  • Monitors plan of care and assesses patient progression while receiving complex care coordination services. Provides ongoing communication to PCP, interdisciplinary team, specialty providers, and other members of the patients care team.
  • Identifies appropriate referrals and resources, acts, and makes commitments to solve individual patient care management problems. Acts as clinical liaison between patient, community resources, and medical staff. Provides continuity of care to patients by coordinating care and services needed by patients and members who are at high risk of readmission to the emergency room and/or hospital.
  • Participates in problem solving and quality improvement monitoring to help develop, implement, and evaluate department specific processes/policies. Assists and advises in development of standards, policies and procedures and educational tools for various patient treatments.
  • Serves as resource to staff. Ensures training for ongoing formal and informal staff development needs. Develops and implements plans/projects to improve operational efficiency and effectiveness. Monitors status and progress and reports to supervisor.
  • Expresses opinions and uses negotiation skills to influence financial outcomes related to hospital days, alternative care, and other referred services. Seeks clarification of incomplete or illegible records including inpatient and outpatient records and reports problems for corrective action. Identifies and reports potential risk cases or situations.
  • Maintains confidentiality of patient records, information, and departmental activities involving patient information. Practices within ethical and legal guidelines using established policies and procedures.
  • Displays an awareness of individual rights of patients and educates the member about those rights.
  • Participates in departmental activities related to education, staff meetings, guidelines, and policy development.
  • Demonstrates competency to adhere to organizational policies, procedures, and rules. May provide patient care on an as needed basis to the extent necessary to maintain clinical expertise, competency, and licensing necessary to fulfill job responsibilities and to direct the provision of care. Provides services that are within the scope of license and in compliance with all legal, regulatory, and policy requirements relevant to clinical role performed.
Basic Qualifications:
Experience

  • Minimum two (2) years direct patient care experience as a licensed RN.
  • Minimum two (2) years case management or care coordination experience.
  • Minimum one (1) years hospice or palliative care experience.
Education

  • Bachelors degree in nursing or four (4) years of directly related experience.
  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration
  • Registered Nurse License (Hawaii) required at hire
  • Basic Life Support from American Heart Association
Additional Requirements:

  • Knowledge of medical diagnosis, care pathways, nursing care, ambulatory care, utilization management, member benefits, and Medicare benefits.
  • Successful completion of motivational interviewing course within 6 months of hire.
Preferred Qualifications:

  • Minimum one (1) year of recent experience in Palliative Care in hospital or outpatient setting.
  • Completion of palliative care training including pain and symptom management, nutrition and hydration, psychosocial and spiritual care, and hospice.
  • Case management or home health experience.
  • Masters degree in public health, clinical nursing, or related field.
Primary Location: Hawaii,Kailua Kona,Kona Medical Offices I Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-HI-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Kona Medical Offices - Population Mgt-Chronically Ill - 1208 Pay Range: $121500 - $157190 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 50 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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