The right care, in the right place.
Enable extraordinary moments.
Nurse Director, Care at Home Hospice
A critical member of our health care delivery team, KP Care at Home (KPCAH) clinicians help our members when they are at their most vulnerable. In this role, you’ll practice positive, compassionate care — working efficiently and safely. You’ll have the chance to immediately apply learnings to patient treatment while offering solutions to issues instead of contributing to issues. Our clinicians embody the KPCAH vision of providing world-class, high-quality care and support in the comfort of a familiar environment. This is an opportunity to show that you’re an effective healer, a highly adaptable team player, and an individual of impeccable integrity.
-
Job Type:Standard
-
Job Level:Director/Senior Director
-
Travel:Yes, 25 % of the Time
Success Profile
We’re looking for Care at Home clinicians who possess the following traits.
- Adaptable
- Collaborative
- Problem-Solver
- Team Player
- Sincere
- Responsible
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
Our Culture
Our values, who we are and what we stand for, are represented by three core pillars:
Commitment - We are deeply committed to our members, their health, dignity, safety, and their choice to receive care and support in their home.
Compassion - We provide compassionate care to our patients who need services, are recovering, or have chosen to age with dignity in their home.
Comfort - We take seriously our responsibility to comfort our patients and support their caregivers to safeguard the quality of life of our patients.
Hear From Our People
Carlos
RN
I started my nursing career in 2010, at the time I did not know anything about hospice or palliative care. I can tell you now that working as a hospice nurse has been one of the best decisions I have made in my life — I wouldn’t change it in a million years. I have been very blessed to be able to care for my patients and family members throughout these difficult times during the end-of-life process. As a hospice nurse, I appreciate that being able to treat them as family is something that aligns with the Kaiser Permanente core values.
Becky
PT
Riverside
It’s humbling to be able to work with people during some of their toughest days. Being a home health physical therapist for Kaiser Permanente gives me opportunities to connect with members and their family to improve their mobility. It is a rewarding experience to be able to help someone improve their overall health at home.
Jennifer
PTA
Riverside
I’m proud to assist patients in a unique setting within Kaiser Permanente health care — at a patient’s home. I can work with them in their own environment to address their specific needs during their physical rehabilitation. Being a part of Kaiser Permanente’s home care rehab team that delivers the highest quality care and compassion is an honor and I look forward to the rest of my career here.
Ali
PT
San Diego
I love being a part of the dedicated team at KP Care at Home. We’re a home health agency that exemplifies the high-quality care our communities deserve. We pride ourselves on extending Kaiser Permanente's incredible care into the home and to optimize recovery in one's comfortable surroundings. As a caring and compassionate person, KP Care at Home has supported me in being the best for my patients.
Michelle
LVN
Having been in health care for over 17 years in the home care setting, one thing that stands out in working for KP Care at Home is the ability to grow within the team. I love being able to hone in and master your skills and building such a great support system with colleagues. Teamwork is what makes an entity function like a well-oiled machine, and I’m proud to say that we have that in this team.
Nurse Director, Care at Home Hospice
In addition to the responsibilities below, this position is also responsible for establishing best practice models; designing patient care delivery systems and practice standards across the service line(s), locations, and programs; leading the investigation of patient/family/member concerns regarding patient care and services; partnering with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care at home; managing resource needs in clinical areas to ensure appropriate assignment and utilization; directing the use and maintenance of equipment, supplies and medications; assuming accountability for patient and employee safety; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care at home; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.
- Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
- Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
- Directs continuum of care / care at home operations to support patient care by: approving timelines and developing and/or directing strategy with stakeholders to identify factors contributing to business value; assuming accountability for department performance targets and aligning with market strategies; championing short- and long-term operational initiatives and directing program, services, and/or systems development; aligning human resource management programs (e.g., performance measurement and employee management) with KPs mission and values; designing continuous survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and reviewing prepared audit documentation, information, and reports; and leading the development of budgets for assigned areas (e.g., branch office, staffing, business services departments) and ensuring overall financial performance meets expectations.
- Ensures standardized care delivery by: partnering with physicians and other clinical leaders to align key care delivery initiatives across KP, providing oversight of all workstreams; assuming accountability for short- and long-term results and performance while ensuring guideline and regulation alignment for service lines or programs; driving cross-functional patient management resolution with internal and external leaders, ensuring consistency and seamless transitions across the continuum of care; anticipating and aligning resources in clinical areas to ensure appropriate assignment and utilization for service lines or programs; directing multidisciplinary continuum of care / care at home team(s) and holding team(s) accountable for performance; ensuring appropriate oversight to maintain high quality contract/vendor relations that provide optimal patient care and medical services for care across the continuum; planning long-term strategic goals and designing emergency preparedness programs and ensuring the departments emergency preparedness and recovery plans are current and that managers and staff are trained and know what is expected during and after an emergency; and providing strategic direction to project teams leading initiatives and ensuring implementation, equitable distribution of resources, and delivery on objectives.
- Directs improvements to operations and technology processes by: driving KP-wide internal and external strategic projects designed to remediate issues for impacted groups and improve quality, service, affordability, and/or operating efficiency; ensuring clinical teams use standardized tools to identify root causes for escalations, making recommendations, and implementing solutions to improve the performance of operations system processes; and consulting with senior and executive management to identify relevant performance metrics to monitor the success of strategic improvement projects.
- Bachelors degree in Nursing (BSN) AND minimum seven (7) years of experience in business operations, clinical health care, or a directly related field.
- Minimum two (2) years of experience in a leadership role with direct reports.
- Minimum five (5) years of customer or member/patient service experience.
- Minimum two (2) years of experience managing operational or project budgets.
- Registered Nurse License (California) required at hire
- Basic Life Support required at hire
- Knowledge, Skills, and Abilities (KSAs): Emergency Preparedness; Patient Safety; Evidence-Based Medicine Principles; Nursing Principles; Evidence-Based Practices; Licensure Principles; Change Management; Business Process Improvement; Compliance Management; Confidentiality; Health Care Compliance; Maintain Files and Records; Financial Acumen; Employee Training; Employee/Labor Relations; Onboarding; Position Requirements; Workforce Planning; Conflict Resolution; Stakeholder Management; Vendor Management; Legal And Regulatory Requirements; Calendar Management; Member Service; Microsoft Office; Health Care Quality Standards; Information Systems; Union Work Environment; Training; Outcome Driven Innovation
- Five (5) years of project/program management and/or implementation-related experience.
- Five (5) years of experience in process improvement.
Navigating the Hiring Process
We're here to support you!
Having trouble with your account or have questions on the hiring process?
Please visit the FAQ page on our website for assistance.
Need help with your computer and browser settings?
Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.
Do you need a reasonable accommodation due to a disability?
Reasonable accommodations may be available to facilitate access to, or provide modifications to the following:
- Online Submissions
- Pre-Hire Assessments
- Interview Process
If you have a disability-related need for accommodation, please submit your accommodation request and someone will contact you.
Industry Leader
-
The care our communities need, in the comfort of their homes
Across Southern California and Hawaii, we're proud to bring many types of clinical care right to our members. From surgery recovery or managing a chronic illness, our teams offer thoughtful, patient-centric care.
-
The basics of home-based palliative care
Learn more about the care our teams provide for patients with progressive or terminal illnesses in the comfort of their own homes. With the goal of providing comfort and quality of life, we offer support for patients and caregivers.
-
Providing home health care
We provide high-quality care to members who are homebound and need a nurse or a therapist. We strive to help our members get healthier, stay comfortable, and live as independently as possible in their homes and communities.
-
Providing hospice care
Our hospice team provides care to members who have been diagnosed with a terminal illness. This can include physical, emotional, and spiritual comfort, and helping relieve symptoms such as pain and nausea.
-
Advanced medical care at home
This innovative solution offers an alternative for members with certain acute care needs that require hospitalization. For three to four days our teams monitor each patient's progress closely and provide the support they need for a smooth recovery.
-
Standing strong for healthy communities
Every day, we use every tool at our disposal to reach far into our communities and expand affordable coverage and quality care. This could include tailoring care to the needs of the most vulnerable, or ensuring our schools support healthy eating and physical activity.
Providing comfortable, extraordinary support
Care at Home clinicians make a profound difference for our members — right where and when they need it most.
Our Events
Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.
Jobs For You
You have no recently viewed jobs
You currently have no saved jobs
Join Our Talent Community
Join our Talent Network today to receive email notifications about our career opportunities that match your skills.
Connect With Us