Your guidance enables your teams to flourish.
Enable extraordinary moments.
Senior Manager IT Business Operations, RN - SSD
Our nurse leaders maintain a strong commitment to the highest standards of professional nursing practice and to sustain a culture of excellence. You will encourage your teams to use evidence-based practice to deliver high-quality patient care, contribute to research, and spread innovation beyond Kaiser Permanente. Backed by the resources of one of the nation’s largest health care providers, you’ll motivate and inspire your team to achieve goals, value individual contributions, and celebrate accomplishments in meaningful ways while realizing your own potential as a leader.
-
Job Type:Standard
-
Job Level:Manager with Direct Reports
-
Travel:Yes, 10 % of the Time
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Adaptable
- Collaborative
- Compassionate
- Leadership
- Problem-Solver
- Results-Oriented
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive.
Our Culture
Our Nurse Leaders cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. Together, we pursue lifelong learning in the belief that it expands our knowledge so we can better serve our patients. We participate in research to inform our evidence-based care. Our nurses reflect the rich diversity of our members and communities, and provide culturally responsive and competent care that promotes the understanding of our members’ needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.
Hear From Our People
Ghada, PhD, RN, NEA-BC, CENP
SCAL Regional Director
Patient Care Services
So proud to be a Kaiser Permanente nurse leader. Despite all the challenges we experienced with the pandemic, we remained true to our mission to provide safe, quality care to our patients and members, and continue to encourage our employees to grow and develop professionally. I have completed my Doctor of Philosophy in Nursing and lead with an exceptional team. There are boundless opportunities here.
Gertrude, RN, BSN, MSA
Administrative Service Director
Nursing Administration
Kaiser Permanente has a mission of providing affordable health care not just for our members, but also the community — which is a passion of mine. I consider myself very fortunate to work for an organization that values their employees. As a nurse leader, I LOVE what I do! We provide endless possibilities for growth and professional development.
Michele, JD, MBA, RN
Director
Nursing Professional Development and
Simulation/Magnet Journey
Kaiser Permanente provides its nurse leaders with opportunities to innovate and thrive in an evidence-based practice that’s advancing the science of nursing and embracing a culture of excellence.
Philidah, MSN, RN
Sr. Director of Nursing
It’s a privilege to work for Kaiser Permanente. They support nurses through a variety of learning opportunities, from self-paced learning to leadership courses and stretch assignments. It enables equitable opportunities for professional growth and career advancement.
Mervin
Assistant Medical Center Administrator
I’m incredibly grateful for the support I received from Kaiser Permanente. I would not be where I am right now without the mentoring from outstanding leaders, the strong relationships I built with my team, and the partnership with other departments.
Melissa
Assistant Nurse Manager
I’m in my first position here, but I’ve already had the opportunity to be part of the Magnet Journey, quality and safety committees, and co-chair Professional Nursing Excellence Council. Kaiser Permanente continues to help me grow through leadership training programs like Activate and stretch assignments.
Aletha
Department Manager
Kaiser Permanente has many resources and tools to help us grow professionally. We have courses and financial aid for individuals who choose to advance.I love being a leader because I love to encourage, inspire, and develop my team. I also embrace challenges and enjoy collaborating in projects that positively impact our members.
Adriana
Department Manager RN
Kaiser Permanente allows me to focus on preventive health care, which contrasts with my acute care background. I appreciate the preventive care services that we offer our members and the different forms of communication based on personal preference.
Senior Manager IT Business Operations, RN - SSD
This managing level position leads and coordinates systems integration activities, internal and external to IT. This role provides consulting to ensure technology or process owners have access to the required information and training for effective system or process operations and manages the development, tracking, maintenance, and reporting of performance metrics (for example, data quality, customer metrics, financials). In addition, this position supports senior leadership in reviewing performance metrics and outcomes to drive ongoing operational change and improvements and tracks annual IT staffing, purchasing and operations and capital budgets. This role is also responsible for communicating business goals and objectives to the team.
- Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives.
- Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
- Manages information relevant to forecasting businesss future technical and operational information needs.
- Provides suggestions to higher levels regarding the development and definition of the business/technology strategy by managing the input from lower levels.
- Manages business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies.
- Manages the processes of region-wide, complex information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Manages the implementation of technology or business process integration plans.
- Provides support to senior leadership by providing information regarding business systems, data and process initiatives.
- Manages systems and business process activities.
- Provides support to senior leadership by providing information regarding business and technology issues.
- Leads and coordinates inter- and intra-departmental systems integration activities.
- Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations.
- Manages resources to ensure deliverable due dates and requirements are met.
- Manages operational performance reports within and across business functions or areas.
- Manages the development of resource (for example, associates, vendors, infrastructure) capacity planning, demand management processes, and workforce planning.
- Tracks annual IT staffing, purchasing and operations and capital budgets.
- Manages the development, tracking, maintenance, and reporting of performance metrics (for example, data quality, customer metrics, financials).
- Supports senior leadership in reviewing performance metrics and outcomes to drive ongoing operational change and improvements.
- Provides analytics to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements.
- Manages the development, implementation, and the maintenance of a comprehensive and integrated data quality improvement and training program.
- Analyzes identified problems in technology and business solutions to determine cause and desired resolution.
- Monitors local, national, and international trends and legislative changes in healthcare technology and information systems.
- Manages technologies, systems solution design, data, and metrics in alignment with the organizations vision, goals and objectives.
- Manages initiatives in alignment with other National initiatives.
- Manages the preparation of source documents and technical/business manuals and monitors the use of established and documented IT processes, tools, and best practices.
- Manages the physical security, infrastructure, network, application controls for designated department or area.
- Develops and manages business continuity and disaster recovery-procedures and infrastructure procedures.
- Manages cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications.
- Ensures designated department or business area maintains a knowledge repository of current technology and business processes.
- Reviews and summarizes research on topics related to technology and business initiatives for lower levels and customers.
- Manages information relevant to forecasting businesss future technical and operational information needs.
- Provides suggestions to higher levels regarding the development and definition of the business/technology strategy by managing the input from lower levels.
- Manages business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies.
- Manages the processes of region-wide, complex information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
- Manages the implementation of technology or business process integration plans.
- Provides support to senior leadership by providing information regarding business systems, data and process initiatives.
- Manages systems and business process activities.
- Provides support to senior leadership by providing information regarding business and technology issues.
- Leads and coordinates inter- and intra-departmental systems integration activities.
- Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations.
- Manages resources to ensure deliverable due dates and requirements are met.
- Manages operational performance reports within and across business functions or areas.
- Manages the development of resource (for example, associates, vendors, infrastructure) capacity planning, demand management processes, and workforce planning.
- Tracks annual IT staffing, purchasing and operations and capital budgets.
- Manages the development, tracking, maintenance, and reporting of performance metrics (for example, data quality, customer metrics, financials).
- Supports senior leadership in reviewing performance metrics and outcomes to drive ongoing operational change and improvements.
- Provides analytics to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements.
- Manages the development, implementation, and the maintenance of a comprehensive and integrated data quality improvement and training program.
- Analyzes identified problems in technology and business solutions to determine cause and desired resolution.
- Monitors local, national, and international trends and legislative changes in healthcare technology and information systems.
- Manages technologies, systems solution design, data, and metrics in alignment with the organizations vision, goals and objectives.
- Manages initiatives in alignment with other National initiatives.
- Manages the preparation of source documents and technical/business manuals and monitors the use of established and documented IT processes, tools, and best practices.
- Manages the physical security, infrastructure, network, application controls for designated department or area.
- Develops and manages business continuity and disaster recovery-procedures and infrastructure procedures.
- Manages cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications.
- Ensures designated department or business area maintains a knowledge repository of current technology and business processes.
- Reviews and summarizes research on topics related to technology and business initiatives for lower levels and customers.
- Minimum two (2) years management experience.
- Bachelors degree in Business Administration, CIS, Mathematics, or related field and Minimum eight (8) years experience in business operations, IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
- Three (3) years experience managing cross-functional project teams.
- Four (4) years experience working for a health care organization.
- Five (5) years consulting experience in clinical administration.
- Master's degree in Business Administration, CIS, Mathematics, or related field.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Navigating the Hiring Process
We're here to support you!
Having trouble with your account or have questions on the hiring process?
Please visit the FAQ page on our website for assistance.
Need help with your computer and browser settings?
Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.
Do you need a reasonable accommodation due to a disability?
Reasonable accommodations may be available to facilitate access to, or provide modifications to the following:
- Online Submissions
- Pre-Hire Assessments
- Interview Process
If you have a disability-related need for accommodation, please submit your accommodation request and someone will contact you.
Industry Leader
-
Recognized for excellence again
We're proud to share that for the second year in a row, 100% (39 of 39) of our hospitals rated high-performing (top 20% in the nation) for at least 1 of the 35 measures in the U.S. News & World Report. Seventeen of our hospitals ranked among their state's Top 50 and two ranked in the nation's Top 50 for a specialty.
-
Leading within a culture of excellence
Nurse leaders use innovation, research, and technology to advance the practice of nursing. Learn more about joining our culture of excellence.
Ensuring our member’s needs are met
Our nurse leaders ensure we provide culturally responsive and competent care that meets our members’ needs and preferences.
Our Events
Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.
Loading Events...
Jobs For You
- IT Consultant V - Medical Device & Clinical Systems Integration experience preferred Pleasanton, California, Pasadena, California, Honolulu, Hawaii, Vancouver, Canada, Greenwood Village, Colorado, Atlanta, Georgia, Hyattsville, Maryland, Flexible, Full-time, Day
- Senior Manager IT Engineering Applications - Java Full-Stack Development, Azure Cloud, Databricks Pasadena, California, Pleasanton, California, Lake Oswego, Oregon, Greenwood Village, Colorado, Atlanta, Georgia, Hyattsville, Maryland, Renton, Washington, Honolulu, Hawaii, Flexible, Full-time, Day
- IT Applications Engineer V, Medical Imaging Pasadena, California, Pleasanton, California, Atlanta, Georgia, Flexible, Full-time, Day
You have no recently viewed jobs
You currently have no saved jobs
Join Our Talent Community
Join our Talent Network today to receive email notifications about our career opportunities that match your skills.
Connect With Us