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Medical or Business Record Scanner

Primary Location Redwood City, California Schedule Full-time Shift Day Salary $34.5 - $36.3 / hour
Job Number 1421606 Date Posted 05/15/2026
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Job Summary:
This position is responsible for sorting all loose medical and business record material into batches to be scanned into the electronic medical or business record and is also responsible for physically scanning those documents into the applicable electronic medical or business record systems.  This includes ensuring that each scanned image is legible and that the scanned quality of the document is sufficient for medical and business record purposes.

Essential Responsibilities:
  • Receive and sort all loose documents for scanning into the electronic medical or business record/scanning system.
  • Sort documents first by urgency (24 or 48 hours), then by color and number of sides.
  • Verify all indexing information is on each document. If documents do not have appropriate indexing information, will send document back to the originating department. Screens incoming documents for accuracy by validating against National retention codes. Ablility to identify nonstandard forms and determine action required.
  • Prepare documents for the scanning process by following dept guidelines for processing poor quality originals removing paper clips and staples, arranging all documents so that the correct side is facing up. Remove any documents which do not have the necessary information. Batch all documents for scanning. Open the scanning application and enter batch type data or required information. Place batched documents into the scanner and scan each document. Perform initial visual quality review of each scanned image to ensure the image is legible, thereby ensuring the integrity of the electronic medical and business record. Ensure that each document has been scanned. Delete blank scans. Make necessary corrections to mis-scanned documents. Re-scan any documents which did not scan appropriately.
  • Maintain the original paper documents in batched order and send to the Indexer or file for storage based on department.
  • Perform routine cleaning of the scanning equipment. Maintain scanning equipment in proper operating condition.
  • Give all non-legible documents to the Quality Assurance Clerk, or following department guidelines as instructed.
  • Perform other related duties as necessary, which may include and not be limited to filing, answering phones, and other departmental support functions.
  • Supervisory Responsibilities
  • This job has no supervisory responsibilities.   
  • Compliance Accountability Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
  • Problem Solving - Identifies problems in a timely manner and brings problems to the appropriate person.
  • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
  • Interpersonal Skills - Maintains confidentiality; treats co-workers, patients, and facility visitors with respect.
  • Oral Communication - Listens and gets clarification to ensure that instructions and requests are fully understood.
  • Written Communication - Writes clearly and informatively; reads and interprets written information.
  • Teamwork - Contributes to building a positive team spirit; balances team and individual responsibilities.
  • Physical Demands The physical demands described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the incumbent is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk and hear.
  • The incumbent is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.
  • The incumbent must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
  • Work Environment The work environment characteristics described here are representative of those an incumbent encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the incumbent is regularly exposed to moving mechanical parts.
  • Frequent exposure to inpatients and outpatients who may be experiencing a wide range of acute and chronic medical conditions.
  • The noise level in the work environment is usually moderate.

Grade 2

Basic Qualifications:
Experience

N/A

Education

  • High School Diploma or General Education Equivalent (GED) required.
License, Certification, Registration
  • N/A
Additional Requirements:

  • Ability to read and comprehend complex instructions, correspondence, and medical/business record documents in English.
  • Ability to write simple correspondence using email.
  • Working knowledge of computer applications to include Windows 95/97 or future versions of Windows NT is required.
  • Must be willing to work in a Labor Management Partnership environment.
  • Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
  • Ability to review and sort all types of medical and business record documents.
  • Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse.
  • Basic knowledge of office equipment (fax machine, copy machine, scanner).
  • Ability to clearly speak, read, write and thoroughly understand English.
  • Ability to learn policies, procedures and to differentiate between medical and business record documents.
  • Ability to file documents in the appropriate place in the electronic medical and business record.
  • Ability to learn scanning and electronic medical and business record system applications.
Preferred Qualifications:

Primary Location: California,Redwood City,Redwood City Willow Support Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri *Expected length of employment up to 90 days Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Temporary Employee Group/Union Affiliation: A01|SEIU|United Healthcare Workers West Job Level: Entry Level Department: Redwood City Hospital - Chart Room-Scanning Services - 0206 Pay Range: $34.5 - $36.3 / hour Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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