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Medical Record Indexer

Primary Location Redwood City, California Schedule Full-time Shift Day Salary $35.96 - $37.84 / hour
Job Number 1421611 Date Posted 05/15/2026
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Job Summary:

This position is responsible for indexing scanned documents into the appropriate section of the electronic medical record.  This includes ensuring that each scanned image is legible and that the scanned quality of the document is sufficient for medical record purposes.  This may also include attaching scanned documents to specific existing encounters (appointments, patient visits, etc.) and/or orders in the electronic medical record.


Essential Responsibilities:
  • Review work queues to retrieve scanned documents. Access and review each scanned document and apply the required indices, such as medical record number, document type, department, provider name, date and other indices which may apply. Determine whether there is an encounter or order which matches the scanned document; if there is an existing encounter or order, link the scanned document to that encounter or order. If no matching encounter or order exists, create a generic encounter or order and link the document to that generic encounter or order in the Scan tab of the electronic medical record. Distinguish Inpatient documents from outpatient documents and send Inpatient documents to the Inpatient Queue in the scanning system. Perform visual quality review of each scanned document and send any mis-scanned or illegible documents to the Scanner for re-scanning.  If the scanned document does not contain sufficient information to be indexed appropriately, the Indexer will send that document electronically to a research queue in the scanning system. Send/Commit indexed documents electronically to the electronic medical record. Send indexed/committed documents to the Quality Assurance Clerk. May perform routine maintenance on the scanning equipment. Perform other related duties as necessary, which may include but not be limited to Sorter/Prepper/Scanner work, filing, answering phones, and other departmental support work.

Grade 4

Basic Qualifications:
Experience


  • Experience Requirement: Must pass the KP Medical Terminology test. Ability to review and sort all types of medical record documents. Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse. Basic knowledge of office equipment (fax machine, copy machine, scanner). Ability to clearly speak, read, write and thoroughly understand English. Ability to learn policies, procedures and to differentiate between medical record documents. Ability to learn electronic medical record and scanning applications.



  • Clerical Skills: Basic computer skills



  • Typing speed: 25 wpm



  • Ability to read and comprehend complex instructions, correspondence, and medical record documents in English. Ability to write simple correspondence using email. Working knowledge of computer applications to include Windows 95/97, 2000 or Windows NT is required. Must be willing to work in a Labor Management Partnership environment. Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.

Education

  • High School Diploma/GED
License, Certification, Registration
  • N/A
Additional Requirements:

Preferred Qualifications:

Primary Location: California,Redwood City,Redwood City Willow Support Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri *Expected length of employment up to 90 days Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Temporary Employee Group/Union Affiliation: A01|SEIU|United Healthcare Workers West Job Level: Entry Level Department: Redwood City Hospital - Chart Room-Scanning Services - 0206 Pay Range: $35.96 - $37.84 / hour Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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