Design & Delivery Consultant - On-Call
- Pursues effective relationships with others by sharing information with coworkers and members. Listens to and addresses performance feedback. Pursues self-development; acknowledges strengths and weaknesses, and takes action. Adapts to and learns from change, challenges, and feedback. Responds to the needs of others to support a business outcome.
- Completes routine work assignments by following procedures and policies and using data, and resources with oversight and management. Collaborates with others to address business problems; escalates issues or risks as appropriate; communicates progress and information. Adheres to established priorities, deadlines, and expectations. Identifies and speaks up for improvement opportunities.
- Works on design and development of trainings by: revising basic content (e.g., training aids) and assisting in content management while also reviewing guidelines to ensure curriculum accuracy, with guidance; supporting the selection of potential training methods (e.g., e-learning, in-person, classroom, on-site, just-in-time support, web sessions, and conference calls) and programs; documenting training objectives for education modules, processing revisions of training modules, and supporting materials, with guidance; supporting prioritization of short-term learning goals and objectives, ensuring goals are in alignment with the business unit learning objectives; and providing feedback on current content/course material to designers or managers.
- Gathers programs training needs by: supporting a basic needs assessment of training and or performance issue.
- Monitors effectiveness of training by: using basic methods to measure the effectiveness of training to foster continuous improvement of programs.
- Completes work assignmentsand supports completion of projects by: coordinating and supporting the execution of project/program plans which include completing standard and repetitive work.
- Responsible for aiding in the delivery of effective training by: supporting other trainers with training delivery (e.g., orientation, customer service, and supervisory skills); learning how to facilitate training using adult learning principles; preparing documents to support the evaluation and the application of skills, knowledge, and training objectives; documenting feedback or results of the training assessment; and coordinating with trainers in preparing necessary materials for effective training delivery and assisting in selecting best practices for training modalities (e.g., virtual, in-person classroom).
- High School Diploma GED required, OR Minimum one (1) year of experience in training delivery, curriculum design, training development and evaluation, or a directly related field.
- Knowledge, Skills, and Abilities (KSAs): Written Communication; Content Development; Coordination
- One (1) year(s) of experience in acting, touring theatre experience, theatre production, and/or educational theatre and community outreach.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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