Simulation Program Admin- School of Medicine
- Event Support:
- Coordinates and manages all aspects of simulation event development and implementation including, but not limited to, drafting intra- and interdepartmental communications, documentation of processes, development of event materials, managing workflows, track deadlines and action items, determine personnel needs, schedule trainings, and event scheduling.
- Provides support to simulation technicians and staff by handling clerical tasks, coordinating furniture setup, and arranging catering services to ensure smooth simulation operations.
- Assists Standardized Patient (SP) Program staff with SP hiring, training, and payroll tasks.
- Assists simulation technicians by providing backup and additional support in operating high-fidelity mannequins to meet demands and handle any overflow during simulation-based events.
- Monitors event implementation to identify strategies for improvement to processes, flow, and communication.
- Compiles, analyzes and disseminates event-related feedback from students, faculty, and staff.
- Coordinates Simulation Center tours for internal and external visitors.
- Project Management:
- Manages and supports intermediate and long-term projects of moderate complexity, including the preparation, delivery, and follow-up work and action items. This may include supporting educational research projects, grant-funded curricular work, cross-disciplinary working groups, and programmatic assessment and evaluation.
- Assists in continuous quality improvement and ensuring that accreditation standards are met with respect to program evaluation, including the compilation, analysis, and dissemination of simulation-based assessment and evaluation data for the purposes of iterative refinement of the simulation education curriculum.
- Assists Simulation Center leadership with development and implementation of policies and procedures.
- Assists Simulation Center leadership in preparing and submitting course- and program-related content, presentations, and other materials, including annual reports and other external-facing publications.
- Collaborates with Simulation Center staff to generate and analyze key operations metrics related to resource utilization, including standardized patient labor, budgetary, material/supply, and space usage.
- Administrative:
- Serves as externally facing liaison/first point of contact for students, faculty, and staff interfacing with the Simulation Center.
- Maintains Simulation Center calendar and intranet site.
- Collaborates with Marketing and Communications department to facilitate public relations activities and promote Simulation Center activities.
- Coordinates financial and administrative transactions, including procurement and payroll duties.
- Other duties as assigned.
- Minimum of three (3) years relevant experience in business operations, project or program management in a healthcare or higher education setting.
- Bachelors Degree OR four (4) equivalent years of relevant experience.
- High School Diploma or General Education Development (GED) required.
- N/A
- Basic understanding of medical and adult education.
- Demonstrated success in following through and completing projects on time.
- Excellent time management and organizational skills; must take initiative and ownership of multiple projects, including prioritization of competing demands.
- Excellent problem-solving, decision-making, and contingency planning skills, including the ability to flexibly adapt to change in real-time.
- Familiarity with simulation software platforms and recording technology (e.g., CAE Learning Space, SimCapture) and learning management systems.
- Proficient in record maintenance and report development.
- Contributes to the development of a positive departmental culture and team environment, as well as enhanced communication that facilitates the development of a community of clinical educators.
- Well-developed interpersonal skills, including the ability to collaborate effectively with all levels of personnel.
- Excellent verbal and written communication skills.
- Ability to travel to off-site locations for site visits and/or meetings.
- Conflict resolution and negotiating skills.
- Professionalism, discretion, and confidentiality.
- Receptive to feedback, willing to learn, and embraces continuous improvement.
- Two (2) years of experience as a simulation-related technician, logistician, or coordinator in a healthcare simulation setting.
- Familiarity with simulation software platforms and recording technology and learning management systems.
- Familiarity with standardized patient-based education for teaching and assessment of clinical skills.
- Excellent technical, data analysis, and formatting skills, including proficiency in Microsoft Office Suite (particularly Microsoft Excel).
- Experience with operations management or oversight with a simulation center preferred.
- Certified Healthcare Simulation Operations Specialist (CHSOS) or Certified Healthcare Simulation Educator (CHSE) Preferred.
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