Senior Manager, Infection Prevention, Regional Program (KFH/HP)

In addition to the responsibilities listed above, this position is also responsible for serving as a liaison among peer groups (e.g., infection prevention, sterilization); guiding the implementation of standardization of care across the continuum of care; managing surveillance and regulatory reporting for the medical centers and facilities within the region; implementing protocols and workflows at regional facilities; validating and synthesizing reporting (e.g., regional scoreboard, scorecard, dashboard) across the region; educating medical centers, facilities, and physician groups on region-specific infection prevention and control protocols and policies; overseeing region-wide infection prevention educational programs and training local and regional leaders on implementation; leading regional infection prevention teams during situation management related to exposures, recalls, and other events that put patients and the organization at exposure risk; and partnering with medical centers during regulatory and contracted site visits.

• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships.


• Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. 


• Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. 


• Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. 


• Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. 


• Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.


• Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.


• Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. 


• Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. 


• Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.


• Educates others on infection prevention and control by: developing and implementing education programs for hospital and clinical staff and patients on infection prevention and control and new patient care equipment; collaborating with leadership teams to ensure learning needs of customers are aligned with KP and national (e.g., Center for Disease Control and Prevention [CDC], National Healthcare Safety Network [NHSN]) standards; and identifying and disseminating best practices in infection prevention and control to key leaders.


• Provides expertise in epidemiology by: implementing recommendations following occupational exposure to infectious disease(s) and leading response to emerging infection disease threats and/or exposures; and collaborating with occupational health department to evaluate and refine infection prevention and control policies and/or workflows related to occupational health.


• Utilizes epidemiological principles to conduct surveillance by: identifying and proactively monitoring infection control problems, disease outbreaks, exposure, epidemics, and pandemics; leading and proactively monitoring surveillance programs to monitor infection control problems, disease outbreaks, exposure, epidemics, and pandemics; and evaluating and driving program progress to address findings from investigations following infection control problems, disease outbreaks, exposure, epidemics, and pandemics.


• Participating in performance improvement initiatives by: managing and planning the data collection to assess the effectiveness of infection prevention and control programs; interpreting and translating strategic initiatives and vision for employees; ensuring infection prevention and control programs encompass the scope of services provided; implementing recommendations to alleviate routine and complex issues or blockers to performance improvement initiatives; and maintaining ongoing communications with internal committees.


• Engages in ongoing surveillance by: ensuring implementation of annual infection prevention and control program plan; directing the development and implementation of organizational infection prevention and control program(s); overseeing the implementation of and communicating infection prevention and control policies and protocols; monitoring routine and specialized on-site visits to assess clinical space and practices related to infection prevention/control (e.g., patient waiting areas, respiratory etiquette station, cleaning procedures, sterilization); and identifying and escalating failure to comply with local, state, and federal regulatory and accreditation standards.