Supervisor Administrative Services
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Please speak with Compensation before posting this position. Directs and supervises two or more distinct groups of non-exempt and/or entry level exempt employees engaged in administrative/processing/support activities in separate functional areas. Supervises the day-to-day activities in accordance with applicable regulations and cost containment efforts. Conducts analyses and produces management reports. Identifies, coordinates and implements projects/programs to improve the quality and cost-effectiveness of operations. Provides support and advice to management.
- Please speak with Compensation before posting this position.
- Supervises daily operations and actively assists and provides direction to subordinates as required.
- May perform, especially in staff or professional groups, ongoing operational tasks of organizational units.
- Provides human resources support including managing the hiring, salary determination and competency assessment processes.
- Coordinates multiple projects, orchestrates meetings, develops timelines.
- Ensures projects are completed on schedule following established procedures and schedules.
- Promotes a team environment and provides work direction and guidance including coaching, professional development and training.
- Resolves grievances. Assists manager with development of short and long-range departmental goals and objectives.
- Administers budgets to meet the fiscal goals for capital, payroll and non-payroll expenses; performs financial and staffing analysis.
- Produces management information reports.
- Reviews department/unit/area performance to ensure quality and/or quantity goals are met to include business and financial aspects.
- Develops operating and customer service procedures. Serves as a liaison between management, other departments, subordinates and/or members.
- Resolves problems and complaints from client departments, other managers and/or members.
- Ensures compliance with department/organization policies/procedures.
- Conducts training sessions for professional development, systems training and train-the-trainer program.
- Minimum three (3) years of experience supervising a multi-disciplinary staff of non-exempt and entry level exempt employees.
- Bachelors degree required, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
- N/A
- Experience and knowledge of procedures/policies/regulations in a specific functional area.
- Proficient in a variety of software applications.
- Ability to effectively coordinate multiple projects, use time management skills and independent judgment.
- Ability to adapt to shifting priorities; team player, tactful and diplomatic.
- Strong customer service and interpersonal skills required to communicate effectively with all levels of management internal/external.
- Experience conducting training programs.
- Experience with budget management.
- Must be able to work in a Labor/Management Partnership environment.
- N/A
Notes:
• This is a temporary position for approximately six (6) months.
• As part of a management team, work hours may vary between 7:30am and 7:30pm to help cover Day and After Hours clinics.
• Must have flexible schedule.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: