Director Regulatory Portfolio Administration

Technical Summary:

Manages portfolio of complex and diverse programs and projects supporting key strategies and initiatives for the Medi-Cal Line of business.

·Owns intake, prioritization, and assignment of priorities.

·Oversees program and project execution tooling and reporting.

·Accountable for establishing agendas and content to support governance and management forums.

Job Summary:

Drives the development and execution of the Medi-Cal Line of Business portfolio strategy and ensures alignment and prioritization of long-term organizational objectives and business initiatives. Oversees the management of complex projects or project components, directs large and complex change management plans, and directs team members in performing complex data analyses to drive business initiatives. Oversees and directs team(s) of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Directs the development and implementation of complex business initiatives, systems, and/or processes to a desired future state. Oversees vendor management as required. Monitors and takes accountability for the compliance of team-work activities by ensuring business plans and team members adhere to relevant policies and procedures.

Essential Responsibilities:

• Strategic thinking & execution

Translates business strategy into actionable business requirements; ensures strategy is in alignment with organization priorities and meets member requirements. Builds coalition of cross-functional support for business plans and priorities, assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Proactively communicates goals, objectives, and progress ensuring teams accomplish business objectives.

• Direction & oversight

Oversee and direct the management of complex projects or project components by assembling team based on need and team member strengths; monitor overall progress relative to schedule and budget; proactively risks and develop mitigation plans and strategies; and resolving risks or issues as appropriate. Champion change management by leveraging and developing stakeholder relationships to obtain support and buy in for changes; partnering with executive management, project/program champions, and business owners; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change.

• Systems thinking & problem solving

Directs the development of requirements and implementation of complex business initiatives, systems, and/or processes by understanding impact of on upstream and downstream solution components; providing options and recommendations to executive management and business stakeholders, including the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions; define, develop, and evaluate performance metrics ensuring alignment and prioritization of long-term organizational objectives; reviewing and refining strategic plans and performance metrics as appropriate; and overseeing a portfolio of diverse and complex initiatives to ensure delivery of measurable results and alignment with strategic objectives.

• Team building & talent development

Builds internal collaborative networks and fosters positive relationships throughout the organization for self and others. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact. Demonstrates continuous learning; collaborate to set goals and provide open feedback and coaching to foster performance improvement.

• Team management & stakeholder engagement

Oversees and directs team(s) of consultants to ensure the alignment, buy-in, and to drive the implementation of successful business initiatives; building rapport and partnerships with key stakeholder teams, third party vendors, and executive management; partnering with lead stakeholders to develop goals and set the prioritization of deliverables; driving business processes (e.g. project change management, communication) and setting the direction necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while preserving an independent perspective; and making formal presentations and providing reports to executive level audiences.

• Continuous learning & growth

Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.

• Vendor management & compliance

Oversees vendor management as required by setting the standards for vendor performance levels; ensuring service level agreements are met; overseeing the management of vendor invoices; and partnering with rement and/ or Legal to develop service level and/or scope of work agreements as appropriate. Monitors and takes accountability for the compliance of team-work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.