Product Development/Product Management Consultant II
Primary Location Oakland, CA
Worker Location Remote
Job Number 1275122 Date posted 04/25/2024
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Description:
Gathers data and provides basic analysis with consultation, under some guidance, to develop a product strategy, support the ideation process, and ensure metrics are provided and maintained in product dashboards. Gathers data and provides support for product feasibility with functional partners for a focused set of products or LOBs. Updates specific pieces of collateral and supports basic product, customer, and member issues and aids in their resolution, under supervision. Gathers and analyzes information for business-case development. Maintains and updates benefits/plans to meet regulatory and internal/external benefit administration needs, under supervision. Aides in the creation of agendas, materials, and notes during product/benefit requirement meetings that incorporate line of business, regional, organizational, product strategy, customer needs, consumer needs, regulations/standards and operational requirements. Facilitates activities to ensure projects and the product lifecycle are completed accurately and in a timely manner. Creates and/or modifies a product component and/or product enhancement component, and research to ensure benefits and policies meet all regulatory requirements. Develops a basic understanding of product-lifecycle management and the product development process.
Job Summary:
Gathers data and provides basic analysis with consultation, under some guidance, to develop a product strategy, support the ideation process, and ensure metrics are provided and maintained in product dashboards. Gathers data and provides support for product feasibility with functional partners for a focused set of products or LOBs. Updates specific pieces of collateral and supports basic product, customer, and member issues and aids in their resolution, under supervision. Gathers and analyzes information for business-case development. Maintains and updates benefits/plans to meet regulatory and internal/external benefit administration needs, under supervision. Aides in the creation of agendas, materials, and notes during product/benefit requirement meetings that incorporate line of business, regional, organizational, product strategy, customer needs, consumer needs, regulations/standards and operational requirements. Facilitates activities to ensure projects and the product lifecycle are completed accurately and in a timely manner. Creates and/or modifies a product component and/or product enhancement component, and research to ensure benefits and policies meet all regulatory requirements. Develops a basic understanding of product-lifecycle management and the product development process.
Essential Responsibilities:
- Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
- Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
- Supports business-case development by: gathering and analyzing information.
- Contributes to product implementation or program management by: facilitating activities to ensure projects and the product lifecycle are completed accurately and in a timely manner.
- Supports product portfolio performance and competitive analysis by: gathering data (e.g., financials, claims, membership, appeals) and providing basic analysis with consultation under some guidance; and ensuring metrics are provided and maintained in product dashboards.
- Supports product requirement development by: maintaining and updating benefits/plans to meet regulatory and internal/external benefit administration needs, under supervision; and aiding in the creation of agendas, materials, and notes during product/benefit requirement meetings that incorporate LOB, regional, organizational, product strategy, customer needs, consumer needs, regulations/standards, and operational requirements.
- Learns product knowledge by: developing a basic understanding of product lifecycle management and the product development process.
- Supporting product training and change management by: creating and/or modifying a product component and/or product enhancement component, and research to ensure benefits and policies meet all regulatory requirements (e.g., state and federal).
- Facilitates team management by: managing a matrixed team on an initiative.
Minimum Qualifications:
- Bachelors degree from an accredited college or university OR minimum three (3) years of experience in customer service, health care, product development and management, strategy development and execution, finance, sales and account management, marketing, consulting, benefits, program management, or a directly related field.
Additional Requirements:
- Knowledge, Skills, and Abilities (KSAs): Business Relationship Management; Managing Diverse Relationships; Service Focus
Preferred Qualifications:
- One (1) year of experience in health care insurance, health plan administration, benefit administration, benefit policy, or a directly related field.
Primary Location: California,Oakland,Ordway
Additional Locations:
Kaiser Permanente Building, 500 NE Multnomah St., Portland,Oregon, 97232
Marketing Sales Service and Admin, 3100 Thornton Ave., Burbank,California, 91504
California Service Center - Rio S.D., 8954 Rio San Diego Dr., San Diego,California, 92108
Renton Administration - Rainier, 2715 Naches Ave. SW, Renton,Washington, 98057
Colorado Remote Workers Location, 200 E Colfax Ave, Denver,Colorado, 80203 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Remote Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Specialty: Product Development / Product Management Department: Po/Ho Corp - National Product Solutions - 7016 Pay Range: $94300 - $121990 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No Remote: Work location is the remote workplace (from home) within KP authorized states. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente Building, 500 NE Multnomah St., Portland,Oregon, 97232
Marketing Sales Service and Admin, 3100 Thornton Ave., Burbank,California, 91504
California Service Center - Rio S.D., 8954 Rio San Diego Dr., San Diego,California, 92108
Renton Administration - Rainier, 2715 Naches Ave. SW, Renton,Washington, 98057
Colorado Remote Workers Location, 200 E Colfax Ave, Denver,Colorado, 80203 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Remote Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Specialty: Product Development / Product Management Department: Po/Ho Corp - National Product Solutions - 7016 Pay Range: $94300 - $121990 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No Remote: Work location is the remote workplace (from home) within KP authorized states. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
