Clinical Services Supervisor Home Health Hospice
Primary Location Santa Rosa, California
Worker Location Onsite
Job Number 1272818 Date posted 04/18/2024
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Description:
Serves as the Clinical Manager responsible for supervising the activities of the home/health/hospice agency. Monitors quality, service and utilization standards. Supervises the day-to-day clinical operational activities. Ensures compliance with federal, state, and local regulations.
Job Summary:
Serves as the Clinical Manager responsible for supervising the activities of the home/health/hospice agency. Monitors quality, service and utilization standards. Supervises the day-to-day clinical operational activities. Ensures compliance with federal, state, and local regulations.
Essential Responsibilities:
- Manages the day-to-day clinical operations of the agency, including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement.
- Supervises agency and employee safety programs and risk management.
- Responsible for overall supervision of hospice and home health nurses and aides, includes interviewing, hiring, monitoring assignments and evaluating personnel.
- Develops and implements action plans to improve staff development.
- Acts as resource to staff as clinical expert.
- Ensures individualized care goals are met.
- Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.
- Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the agency level.
- Researches, identifies, and implements best practice models of other agencies.
- Participates in program management, including licensing, budgeting, utilization and quality assessment/improvement activities.
- Ensures coordinated plans of treatment, customer focused care, and cost effective utilization of services.
- Monitors the allocation and utilization of personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities.
- Works with health care providers outside of the agency to achieve optimal patient care across the continuum.
- Coordinates with appropriate team members or contract services for the clinical care hospice and home health patients and families.
- Reviews all visits made by contract services for adherence to hospice and home health policies.
- Ensures patients receive quality care by reviewing documentation, making visits with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports. Investigates and resolves patient/family member concerns regarding patient care.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience
- Minimum of five (5) years nursing experience, two (2) of which are in the last five (5) years as a Registered Nurse in a HH/H agency, primary care clinic, or health facility.
Education
- Graduate of an accredited school of nursing required.
License, Certification, Registration
- Registered Nurse License (California)
- Driver's License (California)
- Basic Life Support
Additional Requirements:
- Demonstrated supervisory or lead experience.
- Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, and budgeting.
- Knowledge of Nursing Practice Act, The Joint Commission and other federal, state, and local regulatory requirements.
- Knowledge of federal, state and accreditation standards applicable to Home Health/Hospice required.
- Knowledge of governmental and other regulator standards, requirements, and guidelines related to quality improvement.
- Strong working knowledge of ongoing monitoring techniques (including criteria development and statistical analysis); care delivery in home care; total quality management principles, tools and techniques.
- Effective communication, negotiation and leadership skills.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- PHN certificate preferred.
- HH/H experience preferred.
- Bachelors degree in nursing or health care related field preferred.
Primary Location: California,Santa Rosa,Santa Rosa Fountaingrove - 50
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:30 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee
Job Level: Team Leader/Supervisor
Department: Santa Rosa Hospital - Home Health - Internal - Admin - 0201
Pay Range: $176900 - $228910 / year
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
