Manager - Radiology/Imaging Services - Capitol Hill/Seattle WA
Primary Location Seattle, WA
Worker Location Onsite
Job Number 1223933 Date posted 03/08/2024
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Description:
Manages, organizes and directs the daily operations of all assigned direct or matrix ancillary services teams within the medical center. Oversees the care and delivery of service provided ensuring that they meet or exceed clinical quality and safety standards. Works in collaboration with medical center and service line managers to assure quality outcomes, manage access, and implement reliable clinical processes and procedures.
Job Summary:
Manages, organizes and directs the daily operations of all assigned direct or matrix ancillary services teams within the medical center. Oversees the care and delivery of service provided ensuring that they meet or exceed clinical quality and safety standards. Works in collaboration with medical center and service line managers to assure quality outcomes, manage access, and implement reliable clinical processes and procedures.
Essential Responsibilities:
- Operational Excellence: Manages, organizes and directs the daily operations of all assigned direct or matrix ancillary services teams within the medical center. Oversees the care and delivery of service ensuring that they meet or exceed clinical quality and safety standards. Responsible for the implementation of both medical center and service line(s) goals and objectives. Works in collaboration with medical center and service line managers to assure quality outcomes, manage access, and implement reliable clinical processes and procedures.
- Financial Stewardship: Manages costs to targeted financial performance and allocated resources. Provides input to the development of annual budget. In collaboration with other medical center management and/or service line colleagues, makes operational adjustments as needed to meet financial targets. Identifies care-related capital needs and oversees research for requests.
- Continuous Improvement: Implements complex change and improvements associated with access management, clinical quality, safety standards and service excellence. Patient Experience: Assures the delivery of care that meets or exceeds service excellence standards. Trains and supports staff in delivering a consistent customer experience. Resolves patient complaints and unusual occurrence UOs.
- Staff Engagement & Development: Manages staff, including selection, training, onboarding and development, performance management, recognition, discipline and termination. Collaborates with other ancillary services managers as needed to develop P&Ds, coaching, discipline and performance management of matrix reporting staff. Supports a culture of excellent service and communication that positively influences staff engagement. Assures a safe, productive, and supportive work environment for all staff.
- Compliance and Emergency Preparedness: Ensures ongoing compliance and adherence to GH policy/procedure, as well as, other compliance, regulatory, accreditation, and enterprise requirements. Oversees frontline staff to maintain clinical standards and practice in accordance with all local, state and federal requirements. Assures that staff within the care team are trained and know what is expected during and after an emergency.
Basic Qualifications:
Experience
- Minimum three (3) years of experience as a clinician in an ancillary service.
- Minimum four (4) years of in care delivery operations
- Minimum two (2) years of in a leadership role; managing the day-to day operations, performance of staff and workflow.
Education
- Bachelors degree OR a minimum four (4) years of experience in a directly related field.
- High School Diploma OR General Education Development (GED) is required.
License, Certification, Registration
- Pharmacy Technician Certification (Washington) required at hire OR Histologic Technologist Certificate required at hire OR Medical Lab Scientist Certificate required at hire OR Registered Diagnostic Medical Sonographer Certificate required at hire OR Medical Technologist Certificate required at hire OR Histologic Technician Certificate required at hire OR Nuclear Medicine Technologist Certification Board - CT Certificate required at hire OR Medical Lab Technician Certificate required at hire OR Ophthalmic Technician Certificate required at hire OR Phlebotomist Certification (in the state where care is provided) required at hire OR Registered Nurse License (Washington) required at hire OR Dispensing Optician License (Washington) required at hire OR Medical Assistant Phlebotomist Certificate (Washington) required at hire OR Physical Therapist License (Washington) required at hire OR Occupational Therapist License (Washington) required at hire OR Speech-Language Pathologist License (Washington) required at hire from American Speech/Language and Hearing Association OR Certified Radiologic Technologist (Washington) required at hire
- Basic Life Support required at hire
Additional Requirements:
- Demonstrated leadership skills with the ability to direct the activities of others on a direct or matrix team basis; Ability to collaborate and be influential across various roles and service areas.
- Ability to recruit, mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable.
- Strong communication, collaboration and change management skills; Ability to prioritize and manage multiple tasks simultaneously.
- Ability to effectively anticipate, resolve and respond to issues as they arise.
- Knowledge of ancillary services regulatory and/or health care requirements.
- Financial management skills.
Preferred Qualifications:
- Bachelors degree in a clinical discipline.
#LI-DP1
Primary Location: Washington,Seattle,Capitol Hill Main Building
Additional Locations:
Colorado
Hawaii
Oregon
Washington
Nevada
New Mexico
Idaho
Montana Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee Job Level: Manager with Direct Reports Department: Central Campus Main - Radiology-Administration - 1130 Pay Range: $100000 - $129360 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Colorado
Hawaii
Oregon
Washington
Nevada
New Mexico
Idaho
Montana Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee Job Level: Manager with Direct Reports Department: Central Campus Main - Radiology-Administration - 1130 Pay Range: $100000 - $129360 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
