Assistant Manager - Ancillary Services (Radiology/Medical Imaging) Tacoma WA
Primary Location Tacoma, WA
Worker Location Onsite
Job Number 1223510 Date posted 02/14/2024
Navigating the Hiring Process
We're here to support you!
Having trouble with your account or have questions on the hiring process?
Please visit the FAQ page on our website for assistance.
Need help with your computer and browser settings?
Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org.
Do you need a reasonable accommodation due to a disability?
A reasonable accommodation is any modification or adjustment that enables you to fully participate in completing the following:
- Online Submissions
- Pre-Hire Assessments
- Interview Process
Please submit your accommodation request and an HR Representative will contact you.
Description:
Essential Responsibilities:
Under the direction of the Medical Center Manager or Ancillary Svcs Manager, supervises the daily operations within a designated area of all assigned direct or matrix ancillary services teams within the medical center. The Ancillary Services Supervisor works closely with the Ancillary Services manager and the medical center management team to assure the delivery of care and service in a way that meets or exceeds standards while providing an excellent patient experience across all assigned ancillary service areas.
Essential Responsibilities:
- Operational Excellence: Assists the Ancillary Services manager or medical center manager with the day-to-day operations of ancillary services by supervising assigned direct or matrix staff within the medical center. Monitors daily work flow, assigns tasks, prioritizes and directs activities of ancillary direct or matrix staff. Assists with workflow adjustments, new programs and system enhancements. Assures all staff are adequately informed of all program changes and their purpose.
- Patient Experience: Coordinates the delivery of care that meets or exceeds service excellence standards. Trains and supports staff in delivering a consistent customer experience. Resolves patient complaints and unusual occurrence (UOs), as they occur within assigned area.
- Staff Engagement & Development: In conjunction with the Ancillary Services Manager, hires, selects, orients, trains, manages performance, and terminates staff as needed. Supports all team members in achieving performance expectations and standards. Supports a culture of excellent service and communication that positively influences staff engagement. Assures a safe, productive, and supportive work environment for all staff.
- Financial Stewardship: Manages within resources allocated. Assists with monitoring of targeted financial performance. When appropriate, makes recommendations to improve service delivery, access and quality.
- Compliance and Emergency Preparedness: Helps ensure compliance with local, state, federal, and other regulatory agencies standards. Implements and maintains compliance with policies, procedures, goals and objectives in accordance with departmental, facility and organizational guidelines.
Basic Qualifications:
Experience
- Minimum of three (3) years clinical experience in an ancillary service.
- Minimum of two (2) years experience in a supervisory capacity (lead, supervisor) in a clinical environment managing day-to-day work flow, and performance of others.
Education
- Additional education as required to achieve the specified licensure or certification
- High School Diploma or General Education Development (GED) required
License, Certification, Registration
- Physical Therapist License (Washington) required at hire OR Registered Diagnostic Medical Sonographer Certificate required at hire OR Medical Technologist Certificate required at hire OR Medical Lab Technician Certificate required at hire OR Nuclear Medicine Technologist Certification Board - CT Certificate required at hire OR Histologic Technician Certificate required at hire OR Histologic Technologist Certificate required at hire OR Medical Lab Scientist Certificate required at hire OR Ophthalmic Technician Certificate required at hire OR Phlebotomist Certification (in the state where care is provided) required at hire OR Certified Radiologic Technologist (Washington) required at hire OR Dispensing Optician License (Washington) required at hire OR Medical Assistant Phlebotomist Certificate (Washington) required at hire OR Speech-Language Pathologist License (Washington) required at hire OR Registered Nurse License (Washington) required at hire OR Pharmacy Technician Certification (Washington) required at hire OR Occupational Therapist License (Washington) required at hire
- Basic Life Support required at hire
Additional Requirements:
- Customer service, organizational and problem-solving skills.
- Ability to prioritize and manage multiple tasks simultaneously, responding to issues as they arise.
- Ability to mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable.
- Effective communication, collaboration and change management skills.
- Knowledge of relevant clinical practice.
Preferred Qualifications:
- Associates degree in a clinical discipline.
- Knowledge of regulatory requirements, managed care, and health care delivery systems.
- Financial management skills.
#LI-DP1
Primary Location: Washington,Tacoma,Tacoma Specialty Center
Additional Locations:
Washington Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: Central Campus Main - Radiology-Administration - 1130 Pay Range: $85700 - $110880 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Washington Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: Central Campus Main - Radiology-Administration - 1130 Pay Range: $85700 - $110880 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
