Certified Technician, Clinical Pharmacy
Tucker, GeorgiaAs part of the pharmacy team with Kaiser Permanente, you’ll learn and grow as you help make a difference in the lives of everyone in our communities. Whether you’re working with patients, partnering with physicians, or collaborating with colleagues, you’ll play a key role in an information-rich environment. One where your development will be supported and your skills will be challenged as you work at the top of your license. If you want to explore opportunities beyond your role, we provide a wide array of professional growth opportunities to help our pharmacy team advance their skills and careers. If you believe in the continued pursuit of excellence, there’s no better place to put your beliefs into practice.
- Job Type: Full-time
- Job Level: Entry Level
- Travel: No
- Pay Range: $23.22 - $25.77 / hour
Success Profile
We’re looking for Pharmacy team members who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Multi-Tasker
- Team Player
- Results Driven
Benefits
We offer several benefits to our pharmacy team.
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Health Care Benefits
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Compensation
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Vacation, Holiday & Sick Leave
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Labor Management Partnership
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Work-Life Balance
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Healthy Workforce
Our Culture
As part of the Kaiser Permanente pharmacy team, you’ll collaborate with other team members and physicians to continually evolve and enhance patient care. You can also take advantage of our electronic medical record systems and our integrated technology platforms. It’s a unique opportunity to drive the future of care for all while leveraging your expertise to improve the total health of our members.
What Our People Are Saying
Alex
Outpatient Pharmacy Operations Manager
“I’ve felt real support every step of the way throughout my pharmacy career. I would not be the pharmacist I am today if I was not empowered to practice kindness and compassion, and be allowed to be me. I feel blessed to have been a part of this organization for the past 16 years.”
Osagie
Ambulatory Care Pharmacy Supervisor
“I have had multiple growth opportunities at Kaiser Permanente. I started as a Summer Youth intern, then I worked as an Apothecary Circle intern. After that, I received two years of pharmacy residency training here. I’ve always been supported with substantial resources like tuition reimbursement, business resource groups, as well as coaching and mentorship programs.”
Porsha
Director, Inpatient Pharmacy Services
“I chose Kaiser Permanente because of its presence in our communities. We acknowledge, support, cultivate, and nourish the body, soul, and spirit of each patient, employee, and community member. I wanted to be a part of such a phenomenal organization.”
Robert
Manager, Mail Order Call Center
“They encouraged me to work outside of my comfort zone. Now, I’m on a career path I would have never expected. I enjoyed my pathway to get here and it’s been a challenge. It really helped me grow as a person and as an employee. Kaiser Permanente supported me to be the manager I am today.”
Georgina
Project Manager
“I joined Kaiser Permanente as a young mother with a family. I knew this was a stable company with great pay and benefits, and many opportunities to grow. I’ve always experienced flexibility and growth and we’re encouraged to serve our communities and to have a work-life balance.”
Michelle
Pharmacy Clerk
“When you join Kaiser Permanente, you have access to a wealth of experience in the health care industry. You’ll learn about more than medications. You’ll gain experience in customer service, data entry, and other valuable areas. I enjoy supporting our pharmacists and ensuring my patients receive the medications they need.”
Certified Technician, Clinical Pharmacy
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Under supervision licensed Clinical Pharmacist, performs general clerical, telephonic and technical duties. Maintains clinical pharmacy services in accordance with departmental policies and standards as well as state regulations. Works in concert with Pharmacy Department administration to ensure effective communication, data collection, documentation, delivery of patient care and pharmacy services.
- Performs general clerical duties, member eligibility verification, telephone and electronic communication, message management, time management, Microsoft word and excel proficiency, typing speed above 40 words per minute, filing and general supply maintenance.
- Under supervision of a Registered Pharmacist, performs technical duties including: following a script to gather and provide specific patient information, entering prescription, appointment and allergy data into the computer or typing prescription information, retrieving medication from shelves, counting and packaging medication, labeling medication, retrieving refill request information from phone and automated systems.
- Assists with inventory control, purchasing, pharmaceutical returns, return-to-stock, shelf cleanliness, product rotation and maintenance.
- Communicates with members, clinicians and others in a clear, concise, friendly, courteous, accurate and expedient manner which promotes satisfaction, safety, efficiency and member retention.
- Works in conjunction with clinicians and others to accurately collect and disseminate prescription and pertinent patient care related information (e.g. patient data, refill requests).
- In conjunction with supervisor or under supervisors direction, orients and instructs new pharmacy personnel regarding department policies and procedures.
- Participates in patient education programs as appropriate.
- May have specific clinical pharmacy service responsibilities such as patient enrollment in the service, telephonic and email communication to patients, such as following a script to obtain, document and convey to a pharmacist basic patient information; reading to the patient the OPAS pharmacists most recent encounter note instructions verbatim the OPAS pharmacists most recent instructions, encouraging patients to take medication as directed, and practitioners, distribution of written patient communication, laboratory data retrieval, processing reports (e.g. missed appointments), collecting data for quality improvement projects, active participation in team UBT project management, maintaining an organized filing system, and handling administrative office activities as assigned by the Pharmacy Department.
- Attends pharmacy education or training programs as appropriate.
- Minimum One (1) year of dispensing technician experience.
- High School Diploma or General Education Diploma (GED) required.
- Must maintain requirements of Contunuing Education and State of Georgia Technician Certification.
- Pharmacy Technician License (Georgia)
- Demonstrated effective communications skills and the ability to deal pleasantly and effectively with medical staff and patients.
- Demonstrated ability to read and interpret written prescriptions.
- Complete a Customer Service Assessment.
- Typing speed of 40 words per minute.
- Excellent telephone reception skills.
- Proficiency in oral and written English communication.
- Ability to read, write, and transcribe pharmaceutical and medical information.
- Advanced level proficiency using Microsoft Word (creating and manipulating tables, etc.) and Microsoft Excel (sorting, filtering, hiding cells, vlookup).
- Basic mathematical skills to convert between tablet strength, number of tablets and total daily dose prescribed.
- Customer service aptitude demonstrated through Customer Service Assessment.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
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