Patient Access Services Clerk; Full-time, Evening, MMMC
Primary Location Wailuku, Hawaii
Job Number 1245010 Date posted 12/28/2023
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Description:
Under indirect supervision, performs variety of patient registration, telephone, reception and other clerical duties; determines proper financial class; maintains database integrity of systems; maintains quality and professional care of patients requiring medical attention; educates parties regarding business practices and insurance coverage; assists patients/families in meeting their financial obligations.
Job Summary:
Under indirect supervision, performs variety of patient registration, telephone, reception and other clerical duties; determines proper financial class; maintains database integrity of systems; maintains quality and professional care of patients requiring medical attention; educates parties regarding business practices and insurance coverage; assists patients/families in meeting their financial obligations.
Essential Responsibilities:
- Greets patients, referring them to appropriate areas of hospital, clinic, or department.
Basic Qualifications:
Experience
- N/A
Education
- High school diploma GED, or equivalent.
License, Certification, Registration
- N/A
Additional Requirements:
- Previous office/clerical experience.
- Demonstrated knowledge of and skill in customer service, oral communication, and written communication.
- Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking and understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
Preferred Qualifications:
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
- Six months medical front office experience
- Demonstrated knowledge of and skill in customer services (e.g. AIDET).
- Demonstrated working knowledge of medical terminology.
Primary Location: Hawaii,Wailuku,Maui Memorial - Wailuku Tower
Scheduled Weekly Hours: 40
Shift: Evening
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 3:00 PM
Working Hours End: 11:30 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: S03|AFSCME|UNAC-UHCP-UNHCEH
Job Level: Entry Level
Department: MAUI MEMORIAL MEDICAL CENTER - Admitting - 3601
Pay Range: $23.43 - $24.68 / hour
The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 20 % of the Time
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
