SVP, COO Hospital & Area Operations-Southern California Region
Primary Location Pasadena, California
Worker Location Onsite
Job Number 1265137 Date posted 03/11/2024
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Description:
Essential Responsibilities:
Job Summary:
The Senior Vice President, COO of Hospital/Area Operations, Southern California Region of Kaiser Foundation Health Plans and Hospitals (KFHP/H), has responsibility for the operations of multiple service areas for the region. This position has primary accountability for:
- Overall performance and delivery of quality health care services for Southern California KFHP/H overseeing all aspects of operations across the Region including hospitals, homecare agencies and contract partnerships in the the following Southern California areas.
- Service Areas: Baldwin Park, Downey, Kern, Los Angeles, Panorama City/AV, South Bay, West LA & Woodland Hills,
- Functional Areas: Surgical Services (SCAL & Hawaii)
- Driving the development of operational strategies that promote superior quality, service, and efficiency as well as ensure the long-term financial viability of the Region.
- Building and maintaining a responsive, motivated, and high-quality operations support organization.
- Partnering with the Regional executives and leaders to ensure operational capabilities and performance support the Region’s overarching, longer term business strategy.
- Leadership for large scale performance and delivery system improvement initiatives.
- Contributing to the development and maintenance of key operational relationships with the Southern California Permanente Medical Group.
Essential Responsibilities:
- Operate as a key member of the Southern California Regional Leadership Team, leading the dialogue and decision-making processes associated with the Southern California delivery system. Contribute to the overall leadership of the Region, in partnership with KFHP/H and SCPMG (Southern California Permanente Medical Group) leadership peers. Fill a key leadership role in various regional joint governance bodies.
- Develop and implement regional strategies to position the delivery system for long term success, including a culture of performance, ownership and accountability.
- Build strong, collaborative partnerships between SCPMG and KFHP/H functional areas to facilitate the smooth accomplishment of key performance initiatives.
- In collaboration with Quality and Regulatory leaders, ensure operational compliance with applicable accreditation requirements and federal, state and local laws and regulations, including those pertaining to licensure, quality improvement/assurance, fire inspection, emergency preparedness, and other safety measures. This includes review, prompt action, and appropriate escalation in response to reports and recommendations from regulatory, accreditation and inspection agencies.
- Ensure that Health Plan and Hospital oversight responsibilities are appropriately exercised as they relate to Hospital and Continuing Care Operations.
Basic Qualifications:
Experience
- A minimum of ten (10) years of experience in a senior operational leadership role in the managed care industry and/or in integrated delivery systems.
Education
- Bachelor’s degree required.
- Master’s degree in health care administration or business required.
Additional Requirements:
- Knowledge of delivery system operations, strategic planning, and overall service delivery.
- Experience in working effectively with physicians in the provision of care.
- Experience in working effectively with labor constituents in order to successfully support the KP Labor-Management Partnership, and the needs of our workforce.
- Proven ability to make quality based strategic business decisions.
- Ability to build effective partnerships and influence other leaders.
- Dedication to Equity, Inclusion and Diversity.
- Demonstrated leadership capabilities, including but not limited to:
- Developing dynamic, constructive working relationships and partnerships with operational and physician partners
- Willingness to challenge the “status quo”
- Excellent interpersonal skills (negotiation, listening and communication skills) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders and audiences
- Demonstrated political savvy – able to operate in politically complex situations and remain effective
- Decisiveness, action-orientation, personal integrity, capability to persevere in difficult situations, and a focus on strategic leadership issues highly desired. Incumbent should also possess an open, collaborative leadership style that promotes teamwork and partnership while achieving desired results.
Primary Location: California,Pasadena,Walnut Center - Regional Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon-Friday
Working Hours Start: 08:00 AM
Working Hours End: 04:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE Executives|NUE|Non Union Employee
Job Level: Executive/VP
Department: Po/Ho Corp - RGNL Clrng-Southern CA Hth Pln - 0308
Pay Range: $562500 - $703125 / year
Travel: Yes, 15 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
